FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 5903499 · Received August 25, 2016

Report

Report Number
2531779-2016-22871
Event Type
Malfunction
Date Received
August 25, 2016
Report Date
August 19, 2016
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS FOR EVALUATION. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Additional Manufacturer Narrative · 1

FOLLOW-UP #1 DATE OF SUBMISSION 01/31/2017-DEVICE EVALUATION: THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON 01/11/2017: THE BOLUS HISTORY SHOWS A FULLY DELIVERED 8.80U COMBO BOLUS ON EVENT DATE (B)(6) 2016 AT 09:11. A FULLY DELIVERED 8.80U COMBO BOLUS (B)(6) 2016 AT 07:22. PRIOR TO THE EVENT DATE, THE BOLUS HISTORY SHOWS CANCELLED COMBO BOLUS ON (B)(6) 2016 19:05 WHERE 6.07U OF A PROGRAMMED 6.6U WAS DELIVERED. THE AVAILABLE BB SHOWS A FULLY DELIVERED 8.80U COMBO BOLUS ON (B)(6) 2016 AT 08:17 AND A FULLY DELIVERED 8.80U COMBO BOLUS ON 2016-08-18 AT 19:12. THE BB SHOWS 5.00U DELIVERED OF A PROGRAMMED 10.0U EZBG NORMAL BOLUS DUE TO EAW-175 -PARTIAL DELIVERY USER ABORTED (PUMP) WARNING ON (B)(6) 2016 19:42. THEN ON (B)(6) 2016 19:43 A 10.0U COMBO BOLUS WAS PROGRAMMED AND FULLY DELIVERED. AN UNEXPLAINED LOSS OF PRIME WAS RECORDED ON (B)(6) 2016 12:49; DELIVERIES NEVER RESUMED. EAW-164- EXCEEDS REMAINING INSULIN WARNING WAS RECORDED (B)(6) 2016 08:08; DELIVERIES RESUMED AT 08:10. A 1.0U COMBO BOLUS WAS MANUALLY PROGRAMMED IN THE PUMP FOR TESTING PURPOSES; THE COMBO BOLUS WAS FULLY DELIVERED WITH NO INTERRUPTIONS. NO HYPERTENSIVE OR STUCK KEYS WERE OBSERVED ON THE KEYPAD. COMBO BOLUS FEATURES WAS FOUND TO BE FUNCTIONING PROPERLY. THE TDD¿S ADD UP CORRECTLY AND REFLECT THE USERS PROGRAMMED BASAL RATES. PUMP PASSED DELIVERY ACCURACY TEST AND WAS FOUND TO BE DELIVERING ACCURATELY AND WITHIN RANGE. NO DELIVERY INTERRUPTIONS OR EAW¿S OCCURRED DURING THE INVESTIGATION. INVESTIGATORS WERE UNABLE TO DUPLICATE THE COMPLAINT. DISPLAY SCREEN HAS A PINKISH CONTRAST. BATTERY COMPARTMENT IS CRACKED BELOW THE BUMPER PAD. ANIMAS HAS CONDUCTED A REVIEW OF THE DEVICE HISTORY RECORD FOR THIS PUMP AND CONFIRMED THAT IT WAS OPERATING WITHIN REQUIRED SPECIFICATIONS AT THE TIME OF RELEASE. (B)(4).

Description of Event or Problem · 1

ON (B)(6) 2016, THE REPORTER CONTACTED ANIMAS, ALLEGING AN OTHER (UNUSUAL) ISSUE. THE REPORTER STATED THAT THE PATIENT HAD A BLOOD GLUCOSE (BG) OF 21.7MMOL/L WITH POLYDIPSIA. THE PATIENT DID NOT RECEIVE ANY TREATMENT ABOVE AND BEYOND THE USUAL ROUTINE CARE OF DIABETES MANAGEMENT. THE REPORTED BG EXCURSION DOES NOT MEET THE ANIMAS CRITERIA FOR A SERIOUS ADVERSE EVENT. CUSTOMER SUPPORT (CS) COMPLETED TROUBLESHOOTING AND THE PATIENT STATED THAT WHEN THEY USE THE COMBO BOLUS FEATURE THEY EXPERIENCED HIGH BGS. THIS REPORT IS BEING MADE DUE TO AN ALLEGED PUMP ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
556645 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 27 YR