FDA Adverse Event Other Summary report: N

BD FACSCANTO & LOADER W/ BD FASCDIVA SOFTWARE

MDR report key: 590118 · Received April 1, 2005

Report

Report Number
2916837-2005-00001
Event Type
Other
Date Received
April 1, 2005
Date of Event
March 3, 2005
Report Date
March 31, 2005
Manufacturer
BD BIOSCIENCES
Product Code
GKZ
Removal / Correction Number
2916387-3/31/05-001/C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BE
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Description of Event or Problem · 1

THE CUSTOMER WAS RUNNING TWO PT SAMPLES WITH THREE TUBES EACH. THE CUSTOMER STOPPED THE CAROUSEL MANUALLY. THE SOFTWARE THEN PROMPTED THE CUSTOMER TO RE-ASSIGN THE CAROUSEL IDENTIFICATION BUT DID NOT ALERT HIM THAT THE POSITION OF THE TUBES HAD BEEN CHANGED IN THE CAROUSEL SETUP WINDOW. THE CAROUSEL WAS THEN RESTARTED WITHOUT MANUALLY REORDERING THE TUBES IN THE CAROUSEL. THE CUSTOMER NOTICED THAT THE SECOND PT ID HAD BEEN REASSIGNED TO THE FIRST SPECIMEN. THE CUSTOMER NOTICED THE ISSUE PRIOR TO REPORTING ANY RESULTS OUT OF THE LAB.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 BD FACSCANTO & LOADER W/ BD FASCDIVA SOFTWARE FLOW CYTOMETER GKZ BD BIOSCIENCES NA NA

Patients

Seq Age Sex Outcome Treatment
1 * Other