FDA Adverse Event Injury Summary report: N

T:SLIM G4 SYSTEM

MDR report key: 5899743 · Received August 24, 2016

Report

Report Number
3007981285-2016-97386
Event Type
Injury
Date Received
August 24, 2016
Date of Event
July 8, 2016
Report Date
August 5, 2016
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
PMA / PMN Number
P140015
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PUMP IS NOT GIVING A VIBRATION SENSATION. THE CUSTOMERS BLOOD GLUCOSE (BG) LEVEL WAS IMPACTED RANGE (250-350 MG/DL) THE CUSTOMER TOOK A BOLUS TO STABILIZE BG LEVELS. REPORTEDLY, WHEN THE PUMP GOES OFF THE CUSTOMER CAN HEAR THE VIBRATION MOTOR MOVING BUT GETS NO ACTUAL VIBRATION SENSATION. TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT WAS PERFORMED. IT WAS INDICATED THAT THE CUSTOMER WOULD CONTINUE TO USE THE PUMP UNTIL THE REPLACEMENT ARRIVES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
553567 T:SLIM G4 SYSTEM INSULIN PUMP OYC TANDEM DIABETES CARE 4628-003

Patients

Seq Age Sex Outcome Treatment
1 17 YR Other