FDA Adverse Event Malfunction Summary report: N

PORTABLE CONSUMER P300 W/NON-CHARGING HAND CONTROL

MDR report key: 5894941 · Received August 22, 2016

Report

Report Number
3007802293-2016-00075
Event Type
Malfunction
Date Received
August 22, 2016
Date of Event
July 26, 2016
Report Date
September 15, 2016
Manufacturer
PRISM MEDICAL TORONTO LOCATION
Product Code
FSA
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

THIS P300 UNIT WAS RETURNED ON RGA 21802 AND EVALUATED BY PRISM MEDICAL ON AUG. 23, 2016. WHEN THE EMERGENCY DOWN (E-DOWN) AND HAND CONTROL'S UP, DOWN, AND E-DOWN WERE PRESSED THE UNIT DID NOT MOVE. THE UNIT CONTAINED AN OLDER MODEL PCB BOARD VERSION P300-RD. THE UNIT HAD A WORN STRAP, DAMAGE TO THE TOP COVER, DIFFERENT BATTERIES THAN THOSE INSTALLED, AND THE DRIVE GEAR EXTRUSION HAD BROKEN IN TORSION. THE FUNCTIONALITY OF THE OVERSPEED MECHANISM WAS UNABLE TO BE VERIFIED AND WAS NOT ENGAGED WHEN THE UNIT WAS OPENED. ROOT CAUSE: A MANUAL CHECK OF THE OVERSPEED ARM SHOWED IT MOVED SLOWER THEN INTENDED WITH NO EVIDENCE OF ENGAGEMENT. CORRECTION: THE LIFT WAS REPLACED WITH A REFURBISHED UNIT AT NO COST TO THE CUSTOMER. THE CUSTOMER HAD NOT PARTICIPATED IN THE 300 SERIES RECALL. CORRECTIVE ACTION: A PRODUCT RECALL WAS INITIATED FOR THE C/P 300 LIFT ON SEPTEMBER 8, 2015 UNDER THE FSN 0008. THE PURPOSE OF THE RECALL IS TO REPLACE THE DRIVE GEAR SHAFT AND OVER SPEED ARM/SHOULDER BOLT, BOTH WITH ENHANCED DESIGNS FOR C/P 300 UNITS DISTRIBUTED GLOBALLY BETWEEN FEB. 2012 - APRIL 1, 2015.

Additional Manufacturer Narrative · 1

OUTCOME OF INVESTIGATION PENDING. A FINAL REPORT WILL BE SUBMITTED UPON COMPLETION.

Description of Event or Problem · 1

THE CAREGIVER WAS IN THE PROCESS OF TRANSFERRING HIS WIFE/PATIENT FROM A CHAIR TO A BED USING A P300 LIFT, THE PATIENT FELL BACK INTO THE CHAIR .

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
545141 PORTABLE CONSUMER P300 W/NON-CHARGING HAND CONTROL P 300 FSA PRISM MEDICAL TORONTO LOCATION 303050

Patients

Seq Age Sex Outcome Treatment
1 57 YR