FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 5894532 · Received August 22, 2016

Report

Report Number
3004209178-2016-68981
Event Type
Malfunction
Date Received
August 22, 2016
Date of Event
July 26, 2013
Report Date
August 26, 2013
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS STATES THAT THE INSULIN PUMP WAS UNABLE TO PRIME DURING PRIME/A33 ALARM TEST DUE TO FAULTY FORCE SENSOR RESISTOR (GOLD). ANALYSIS WAS UNABLE TO PERFORM BASIC OCCLUSION, OCCLUSION AND EXCESSIVE NO DELIVERY ALARM TEST DUE TO PRIME ANOMALY. MOISTURE DAMAGE NOTED ON LCD BOARD. THE INSULIN PUMP HAD A CRACKED RESERVOIR TUBE LIP, CRACKED BATTERY TUBE THREADS, CRACKED CASE NEAR DISPLAY WINDOW CORNERS AND MISSING END CAP STICKER NOTED DURING VISUAL INSPECTION. NOTE: THIS IS A REMEDIATION MDR. MEDTRONIC DIABETES IMPLEMENTED REVISED MDR REPORTABILITY CRITERIA EFFECTIVE ON JULY 1, 2014. SUBSEQUENTLY, MEDTRONIC DIABETES CONDUCTED A ONE YEAR RETROSPECTIVE REVIEW OF COMPLAINTS. THIS EVENT WAS RETROSPECTIVELY IDENTIFIED TO BE REPORTABLE BASED ON THE REVISED MDR REPORTABILITY CRITERIA.

Description of Event or Problem · 1

THE CUSTOMER'S FRIEND REPORTED VIA PHONE CALL THAT THE INSULIN PUMP HAD MOISTURE DAMAGE, DAMAGE. THE CUSTOMER STATED THE NUMBERS ON THEIR KEYPAD WERE NOT RAMPING. THE CUSTOMER'S BLOOD GLUCOSE READING WAS 250 MG/DL. FRIEND STATED THE INSULIN PUMP WAS EXPOSED TO URINE. SHE STATED THE BUTTONS ARE UNRESPONSIVE AND THERE ARE SOME CRACKS ON THE CASING. THE FRIEND STATED SHE WAS UNABLE TO PROGRAM A BOLUS DUE TO UNRESPONSIVE BUTTONS. THE CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO A BACK-UP PLAN. THE CUSTOMER WAS ADVISED THAT THE DEVICE WOULD BE REPLACED AND AGREED TO RETURN THE PRODUCT FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
544971 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-522NAB

Patients

Seq Age Sex Outcome Treatment
1 10 YR