FDA Adverse Event Injury Summary report: N

ONE TOUCH ULTRA

MDR report key: 588585 · Received April 5, 2005

Report

Report Number
2939301-2005-01480
Event Type
Injury
Date Received
April 5, 2005
Report Date
April 4, 2005
Manufacturer
LIFESCAN, INC.
Product Code
CFR
Removal / Correction Number
NA
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

THE PATIENT'S SPOUSE CALLED LIFESCAN AND ALLEGED THAT THEIR SPOUSE'S METER JAD AM IMLMPWM OSSIE AMD WAS IMAN;E TP TEST PM TJEOR ,ETER FPR 3 WEEKS. MEDICAL AFFAIR SPOKE TO THE PATIENT THE FOLLOWING DAY AND OBTAINED/VERIFIED THE FOLLOWING INFORMATION. THE PATIENT STATED THAT THEY WERE UNABLE TO TEST ON THEIR METER FOR THE PAST 3 WEEKS. THEY ATTEMPTED TO TEST ON TWO DIFFERENT OCCASIONS DURING THAT TIME, BUT WASUNABLE TO OBTAIN A RESULT. THE PATIENT STATED THAT TWO DAYS PRIOR TO THE HOSPITALIZATION, THEY BEGAN TO FEEL ILL. JUST BEFORE GOING TO THE HOSPITAL, THE PATIENT BEGAN VOMITING AND COLLAPSED. IN THE HOSPITAL, THEY WERE DIAGNOSED WITH DIABETIC KETOACIDOSIS. THEIR BLOOD GLUCOSE WAS 342 MG/DL AND THEY WERE TREATED WITH INSULIN AND AN IV TO RESTORE FLUIDS IN THEIR BODY. THE PATIENT NORMALLY TAKES NOVOLIN AND NOVOLOG BASED ON A SLIDING SCALE. THEY CONTINUED TO TAKE THEIR NOVOLIN, BUT ONLY TOOK THE MINIMUM AMOUNT OF NOVOLOG. THE MEDICAL AFFAIRS SPECIALIST WAS UNABLE TO OBTAIN MORE INFORMATION BECAUSE THE PATIENT HAD JUST RETURNED HOME FROM THE HOSPITAL AND WAS NOT FEELING WELL. NEITHER THE PATIENT, NOR THEIR SPOUSE COULD EXPLAIN THE PROBLEM WITH THE METER. THE PATIENT STATED THAT THEY WOULD ENTER THE TEST STRIP AND NOTHING WOULD HAPPEN. WHEN THE PATIENT'S SPOUSE WAS TROUBLESHOOTING WITH THE LFS CUSTOMER CARE REPRESENTATIVE, THEY WERE ABLE TO POWER THE METER ON BY INSERTING A TEST STRIP. A REPLACEMENT METER HAS BEEN SENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH ULTRA GLUCOSE MONITORING SYS/KIT CFR LIFESCAN, INC. NA NI

Patients

Seq Age Sex Outcome Treatment
1 50 YR Hospitalization| L| R