FDA Adverse Event Summary report: N

HUGO

MDR report key: 5880133 · Received August 16, 2016

Report

Report Number
8022077-2016-00056
Date Received
August 16, 2016
Report Date
August 16, 2016
Manufacturer
AMG MEDICAL INC.
Product Code
ITJ
Report Source
Manufacturer report
Reporter Location
NE, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE END-USER DID NOT FALL AND THERE WAS NO INJURY. WE SENT THE END-USER A REPLACEMENT ROLLING WALKER TO HER HOME. THIS IS AN 8 YEARS OLD ROLLATOR AND WE DO NOT KNOW IF IT WAS EVER USED AS A TRANSPORT CHAIR. WE HAVE DONE ALL SORTS OF CORRECTIVE ACTIONS ON THIS PARTICULAR UNIT OVER THE YEARS AND HAVE CLEAR VISIBLE WARNING LABELS ON THE UNIT STATING THAT IT SHOULD NOT USED AS A TRANSPORT CHAIR. EVEN WITH THE VISIBLE WARNINGS, CUSTOMERS STILL USE THE ROLLING WALKER AS A TRANSPORT CHAIR. THIS COULD CONTRIBUTE TO THE BREAKAGE OF THE UNIT. THE CLAIM IS NOW CLOSED.

Description of Event or Problem · 1

CUSTOMER WAS USING THE ROLLING WALKER AT A STORE AND THE FRAME BROKE. SHE CAUGHT HERSELF AND DID NOT FALL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
532632 HUGO HUGO ELITE ROLLING WALKER WITH A SEAT ITJ AMG MEDICAL INC. 700-959

Patients

Seq Age Sex Outcome Treatment
1 75 YR