FDA Adverse Event Malfunction Summary report: N

DEXCOM G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM DEXCOM SHARE SYSTEM

MDR report key: 5875005 · Received August 15, 2016

Report

Report Number
3004753838-2016-50278
Event Type
Malfunction
Date Received
August 15, 2016
Date of Event
July 16, 2016
Report Date
July 16, 2016
Manufacturer
DEXCOM, INC.
Product Code
MDS
UDI-DI
00386270000125
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM ON (B)(6) 2016 TO REPORT AN INTERMITTENT OUT OF RANGE SIGNAL THAT OCCURRED ON (B)(6) 2016. NO INJURY OR MEDICAL INTERVENTION WAS REPORTED. THE COMPLAINT DEVICE HAS BEEN RECEIVED. A FOLLOW-UP REPORT WILL BE SUBMITTED UPON COMPLETION.

Description of Event or Problem · 1

THE COMPLAINT DEVICE WAS NOT RETURNED FOR EVALUATION. THE RECEIVER (PART NUMBER STK-DR-001/SERIAL NUMBER (B)(4)/LOT NUMBER 5202046) BEING USED WITH THE TRANSMITTER WAS RETURNED FOR EVALUATION. THE DEVICE WAS VISUALLY INSPECTED AND NO DEFECT WAS FOUND. FUNCTIONAL TESTING WAS PERFORMED AND THERE WAS NO FAILURE DETECTED RELATED TO THE COMPLAINT. A REVIEW OF THE DOWNLOADED RECEIVER LOG CONFIRMED THE REPORTED EVENT OF AN INTERMITTENT OUT OF RANGE. A ROOT CAUSE COULD NOT BE DETERMINED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
528300 DEXCOM G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM DEXCOM SHARE SYSTEM MDS MDS DEXCOM, INC. 9438-05 5214160 00386270000125

Patients

Seq Age Sex Outcome Treatment
1 48 YR