FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 5855509 · Received August 8, 2016

Report

Report Number
2531779-2016-19515
Event Type
Malfunction
Date Received
August 8, 2016
Report Date
July 18, 2016
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FOLLOW-UP #2 DATE OF SUBMISSION 10/06/2016-DEVICE EVALUATION: THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON 09/12/2016 WITH THE FOLLOWING FINDINGS: EVALUATION REVEALED THAT THE CALL SERVICE 6 AND 020 ALARM OBSERVED IN BLACK BOX. AT POWER ON PUMP DISPLAYS ¿RE-INITIALIZING. PLEASE WAIT¿ SHORTLY AFTER POWERING ON PUMP GIVES A CALL SERVICE 020 ALARM. TEST CODE DOWNLOADER TOOL APPLICATION V 1.0.0 USED TO UPLOAD TEST CODE V 1.0.4 TO MASTER/SLAVE/PERIPH PROCESSORS AS PER (6000975), UPLOAD WAS SUCCESSFUL, PUMP POWERS UP AND DISPLAY JUST ¿MSP¿ INSTEAD OF ¿MSP2¿. THE PUMP NORMALLY DISPLAYS ¿MSP2¿ INDICATING MASTER (M) HAS BOOTED PROPERLY AND THEN THE SLAVE (S) HAS BOOTED PROPERLY AND COMMUNICATING AND THEN THE PERIPHERALS (P) HAS DONE LIKEWISE. THE (2) IS THE EEPROM COMMUNICATING PROPERLY HENCE THE DIAGNOSIS THAT THE FAILURE IS IN THIS AREA SINCE IT IS MISSING FROM THE DISPLAY. EEPROM FAILURE IS CONCLUDED.

Additional Manufacturer Narrative · 1

THE PUMP HAS BEEN RETURNED TO ANIMAS. EVALUATION HAS NOT YET BEEN COMPLETED. WHEN EVALUATION IS COMPLETE A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSION CAN BE MADE AT THIS TIME.

Description of Event or Problem · 1

ON (B)(6) 2016, THE REPORTER CONTACTED ANIMAS, ALLEGING THAT THE PUMP ALARMED FOR CALL SERVICE 020. THERE IS NO INDICATION THAT THE PRODUCT ISSUE CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ISSUE MAY RESULT IN A LONG TERM CESSATION OF INSULIN DELIVERY IF THE USER IS UNABLE TO RESOLVE THE ALARM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
506312 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 54 YR