FDA Adverse Event Injury Summary report: N

TANDEM T:SLIM INSULIN DELIVERY SYSTEM

MDR report key: 5851003 · Received August 5, 2016

Report

Report Number
3007981285-2016-93854
Event Type
Injury
Date Received
August 5, 2016
Date of Event
July 1, 2016
Report Date
July 14, 2016
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
PMA / PMN Number
K111210
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER HAD BEEN EXPERIENCING ONGOING HIGH BLOOD GLUCOSE (BG) LEVELS (200-512 MG/DL). THE CUSTOMER WOULD CHANGE THE SUPPLIES AND DELIVER A BOLUS TO ADDRESS THE HIGH BG LEVEL. THE CUSTOMER THOUGHT THAT THERE MIGHT BE AN INSULIN ABSORPTION ISSUE OR AT TIMES HAD WONDERED IF THE PUMP WAS DELIVERING AN ACCURATE AMOUNT OF INSULIN. THE CUSTOMER WAS UNABLE TO TROUBLESHOOT WITH TANDEM CUSTOMER TECHNICAL SUPPORT (CTS) AT THE TIME OF THE REPORT. ALTHOUGH REQUESTED, THE CUSTOMER HAD NOT CONTACTED CTS TO TROUBLESHOOT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
501412 TANDEM T:SLIM INSULIN DELIVERY SYSTEM INSULIN PUMP LZG TANDEM DIABETES CARE 004628

Patients

Seq Age Sex Outcome Treatment
1 31 YR Other INFUSION SET: INSET