FDA Adverse Event Malfunction Summary report: N

DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 5846499 · Received August 4, 2016

Report

Report Number
3004753838-2016-61494
Event Type
Malfunction
Date Received
August 4, 2016
Date of Event
July 8, 2016
Report Date
July 8, 2016
Manufacturer
DEXCOM, INC.
Product Code
MDS
UDI-DI
00386270000224
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

(B)(4)

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

PATIENT'S MOTHER CONTACTED DEXCOM ON (B)(6) 2016 TO REPORT A LOSS OF CONNECTION BETWEEN THE TRANSMITTER AND SMART DEVICE THAT OCCURRED ON (B)(6) 2016. NO INJURY OR MEDICAL INTERVENTION WAS REPORTED. PRODUCT DATA WAS RETURNED FOR EVALUATION. DATA WAS REVIEWED ON 07/22/2016. THE REPORTED EVENT OF LOSS OF CONNECTION WAS CONFIRMED. A ROOT CAUSE COULD NOT BE DETERMINED.

Description of Event or Problem · 1

A TRANSMITTER (SERIAL NUMBER (B)(4)/LOT NUMBER 5211691) WAS RETURNED FOR EVALUATION. A VISUAL INSPECTION WAS PERFORMED AND NO DEFECTS WERE FOUND. FUNCTIONAL TESTING AND A PAIRING TEST WAS PERFORMED AND THE TESTS PASSED. THE REPORTED EVENT OF A LOSS OF CONNECTION WAS NOT CONFIRMED. A ROOT CAUSE COULD NOT BE DETERMINED. PLEASE NOTE THAT THE PRODUCT THAT WAS RETURNED IS NOT THE COMPLAINT DEVICE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
499433 DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. 9438-06 5211691 00386270000224

Patients

Seq Age Sex Outcome Treatment
1 17 YR