FDA Adverse Event Malfunction Summary report: N

TRUE2GO

MDR report key: 5841535 · Received August 2, 2016

Report

Report Number
1052693-2016-01287
Event Type
Malfunction
Date Received
August 2, 2016
Date of Event
July 8, 2016
Report Date
August 2, 2016
Manufacturer
TRIVIDIA HEALTH, INC.
Product Code
NBW
PMA / PMN Number
K080710
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT YET RETURNED FOR EVALUATION. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION STRIP ISSUE.

Description of Event or Problem · 1

CONSUMER REPORTED COMPLAINT FOR LO BLOOD GLUCOSE TEST RESULTS. THE CUSTOMER'S EXPECTED FASTING BLOOD GLUCOSE TEST RESULT RANGE WAS NOT PROVIDED. THE CUSTOMER FEELS WELL AND DID NOT REPORT ANY SYMPTOMS. MEDICAL ATTENTION IS NOT REPORTED AS A RESULT OF THE ACTUAL BLOOD GLUCOSE RESULTS. THE PRODUCT IS STORED ACCORDING TO SPECIFICATION. THE TEST STRIP LOT MANUFACTURER'S EXPIRATION DATE IS 03/29/2019 AND OPEN VIAL DATE IS (B)(6) 2016. THE METER MEMORY WAS REVIEWED FOR PREVIOUS TEST RESULT HISTORY: 136MG/DL 07/08/2016 12:00:00 AM FASTING: NO 133MG/DL 07/08/2016 12:00:00 AM FASTING: NO 221MG/DL 07/08/2016 12:00:00 AM FASTING: NO 179MG/DL 07/07/2016 12:00:00 AM FASTING: NO 72MG/DL 07/07/2016 12:00:00 AM FASTING: NO CUSTOMER ALSO COMPLAINED ABOUT RESULTS OF 411MG/DL AND LO, WHICH WERE TAKEN YESTERDAY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
491721 TRUE2GO BLOOD GLUCOSE SYSTEM NBW TRIVIDIA HEALTH, INC. TRUE2GO PT2752

Patients

Seq Age Sex Outcome Treatment
1 0 YR