SYNCARDIA CIRCULATORY SUPPORT SYSTEM CONSOLE
Report
- Report Number
- 3003761017-2016-00275
- Event Type
- Malfunction
- Date Received
- August 1, 2016
- Date of Event
- July 13, 2016
- Report Date
- July 13, 2016
- Manufacturer
- SYNCARDIA SYSTEMS, LLC
- Product Code
- LOZ
- PMA / PMN Number
- P030011
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- UT, US
- Reporter Occupation
- BIOMEDICAL ENGINEER
Narratives
(B)(4) INITIAL
THE CSS CONSOLE WAS RETURNED TO SYNCARDIA FOR EVALUATION. THE ROOT CAUSE OF THE REPORTED ISSUE WAS THE MALFUNCTION OF A HIGH PRESSURE O-RING TO SECURELY SEAL AGAINST THE AIR TANK VALVE. THIS IS A COMPONENT THAT IS SERVICEABLE BY THE CUSTOMER WITH A TOOL KIT, REPLACEMENT O-RINGS, AND INSTRUCTIONS FOR REPLACEMENT PROVIDED WITH THE CSS CONSOLE. WHEN ANY CSS CONSOLE IS SHIPPED FROM SYNCARDIA, A TOOL KIT (P/N350041-001) IS ISSUED TO IT AND WILL TRAVEL WITH THE CSS CONSOLE WHENEVER THE CSS CONSOLE IS SHIPPED TO DIFFERENT LOCATIONS. WITHIN THAT TOOL KIT ARE REPLACEMENT O-RINGS THAT CAN BE USED IF NEEDED TO BE REPLACED IN THE FIELD. INSTRUCTIONS ON REPLACING THE O-RINGS ARE PROVIDED IN THE CIRCULATORY SUPPORT SYSTEM (CSS) AND WCOMDU USER'S MANUAL (P/N 950001-001) AT SECTION 5.4. THIS ISSUE WILL CONTINUE TO BE MONITORED AND TRENDED AS PART OF THE CUSTOMER EXPERIENCE PROCESS. SYNCARDIA HAS COMPLETED ITS EVALUATION OF THIS COMPLAINT AND IS CLOSING THIS FILE. (B)(4) FOLLOW-UP REPORT 1.
THIS CSS CONSOLE WAS NOT SUPPORTING A PATIENT. THE CUSTOMER REPORTED THAT THERE WAS A LOUD HISSING SOUND WHEN THE RESERVE AIR TANK WAS OPENED. THIS ALLEGED FAILURE MODE POSES A LOW RISK TO A PATIENT BECAUSE THE ISSUE WAS OBSERVED WHEN THE CSS CONSOLE WAS NOT SUPPORTING A PATIENT. IN ADDITION, IT WOULD NOT PREVENT THE CSS CONSOLE FROM PERFORMING ITS LIFE-SUSTAINING FUNCTIONS. THE CSS CONSOLE WILL BE RETURNED TO SYNCARDIA FOR EVALUATION. THE RESULTS OF THE INVESTIGATION WILL BE PROVIDED IN A FOLLOW-UP MDR.
THIS CSS CONSOLE WAS NOT SUPPORTING A PATIENT. THE CUSTOMER REPORTED THAT THERE WAS A LOUD HISSING SOUND WHEN THE RESERVE AIR TANK WAS OPENED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 490841 | SYNCARDIA CIRCULATORY SUPPORT SYSTEM CONSOLE | EXTERNAL PNEUMATIC DRIVER | LOZ | SYNCARDIA SYSTEMS, LLC | CSS CONSOLE | 11 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |