FDA Adverse Event Malfunction Summary report: N

SYNCARDIA CIRCULATORY SUPPORT SYSTEM CONSOLE

MDR report key: 5836835 · Received August 1, 2016

Report

Report Number
3003761017-2016-00275
Event Type
Malfunction
Date Received
August 1, 2016
Date of Event
July 13, 2016
Report Date
July 13, 2016
Manufacturer
SYNCARDIA SYSTEMS, LLC
Product Code
LOZ
PMA / PMN Number
P030011
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UT, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

(B)(4) INITIAL

Additional Manufacturer Narrative · 1

THE CSS CONSOLE WAS RETURNED TO SYNCARDIA FOR EVALUATION. THE ROOT CAUSE OF THE REPORTED ISSUE WAS THE MALFUNCTION OF A HIGH PRESSURE O-RING TO SECURELY SEAL AGAINST THE AIR TANK VALVE. THIS IS A COMPONENT THAT IS SERVICEABLE BY THE CUSTOMER WITH A TOOL KIT, REPLACEMENT O-RINGS, AND INSTRUCTIONS FOR REPLACEMENT PROVIDED WITH THE CSS CONSOLE. WHEN ANY CSS CONSOLE IS SHIPPED FROM SYNCARDIA, A TOOL KIT (P/N350041-001) IS ISSUED TO IT AND WILL TRAVEL WITH THE CSS CONSOLE WHENEVER THE CSS CONSOLE IS SHIPPED TO DIFFERENT LOCATIONS. WITHIN THAT TOOL KIT ARE REPLACEMENT O-RINGS THAT CAN BE USED IF NEEDED TO BE REPLACED IN THE FIELD. INSTRUCTIONS ON REPLACING THE O-RINGS ARE PROVIDED IN THE CIRCULATORY SUPPORT SYSTEM (CSS) AND WCOMDU USER'S MANUAL (P/N 950001-001) AT SECTION 5.4. THIS ISSUE WILL CONTINUE TO BE MONITORED AND TRENDED AS PART OF THE CUSTOMER EXPERIENCE PROCESS. SYNCARDIA HAS COMPLETED ITS EVALUATION OF THIS COMPLAINT AND IS CLOSING THIS FILE. (B)(4) FOLLOW-UP REPORT 1.

Description of Event or Problem · 1

THIS CSS CONSOLE WAS NOT SUPPORTING A PATIENT. THE CUSTOMER REPORTED THAT THERE WAS A LOUD HISSING SOUND WHEN THE RESERVE AIR TANK WAS OPENED. THIS ALLEGED FAILURE MODE POSES A LOW RISK TO A PATIENT BECAUSE THE ISSUE WAS OBSERVED WHEN THE CSS CONSOLE WAS NOT SUPPORTING A PATIENT. IN ADDITION, IT WOULD NOT PREVENT THE CSS CONSOLE FROM PERFORMING ITS LIFE-SUSTAINING FUNCTIONS. THE CSS CONSOLE WILL BE RETURNED TO SYNCARDIA FOR EVALUATION. THE RESULTS OF THE INVESTIGATION WILL BE PROVIDED IN A FOLLOW-UP MDR.

Description of Event or Problem · 1

THIS CSS CONSOLE WAS NOT SUPPORTING A PATIENT. THE CUSTOMER REPORTED THAT THERE WAS A LOUD HISSING SOUND WHEN THE RESERVE AIR TANK WAS OPENED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
490841 SYNCARDIA CIRCULATORY SUPPORT SYSTEM CONSOLE EXTERNAL PNEUMATIC DRIVER LOZ SYNCARDIA SYSTEMS, LLC CSS CONSOLE 11

Patients

Seq Age Sex Outcome Treatment
1