SELECTOR 24KHZ NEURO SHORT HANDPIECE
Report
- Report Number
- 3006697299-2016-00162
- Event Type
- Malfunction
- Date Received
- August 1, 2016
- Report Date
- July 12, 2016
- Manufacturer
- INTEGRA LIFESCIENCES(IRELAND)
- Product Code
- LFL
- PMA / PMN Number
- K021989
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
INTEGRA HAS COMPLETED THEIR INTERNAL INVESTIGATION ON 08/23/2016. THE INVESTIGATION INCLUDED: METHODS: -EVALUATION OF ACTUAL DEVICE. -REVIEW OF DEVICE HISTORY RECORDS. -REVIEW OF COMPLAINT HISTORY. RESULTS: EVALUATION OF DEVICE: DURING INVESTIGATION IT WAS OBSERVED THAT THE HANDPIECE WAS GETTING HOT DUE TO INTERMITTENT POWER, DUE TO FAULTY HANDLE ASSEMBLY. AS PART OF THE REPAIR, THE HANDLE ASSEMBLY WAS REPLACED (NEW SN: (B)(4)) AND THE SELECTOR HANDPIECE WAS FUNCTIONALLY TESTED TO SPECIFICATIONS PRIOR BEEN RETURNED TO CUSTOMER. DHR REVIEW WAS COMPLETED FOR SELECTOR HANDPIECE 1523000M7 SERIAL NUMBER (B)(4), TIP NUMBER FLK, WORK ORDER (B)(4), MANUFACTURED IN (B)(4), TO IDENTIFY ANY RECORDED ANOMALIES THAT COULD BE ASSOCIATED TO THE COMPLAINT INCIDENT. DATE OF MANUFACTURE: JAN-2010. NO NON-CONFORMANCE REPORTS WERE RAISED DURING THE MANUFACTURING PROCESS FOR THIS HANDPIECE. THE DHR REVIEW HAS BEEN DEEMED SATISFACTORY. A MINIMUM OF 12 MONTHS¿ REVIEW WAS COMPLETED IN COMPLAINT SYSTEM FOR 1523000M7 SELECTOR HANDPIECE USING THE FOLLOWING KEYWORD ¿OVERHEATING¿ AND A ROOT CAUSE ¿FAULTY HANDLE ASSEMBLY¿ IN THE SEARCH CRITERIA. THIS REVIEW ENCOMPASSED FROM DATES 15-JUL-2015 TO 22-AUG-2016. A TOTAL 5 COMPLAINTS CONTAINED THE SEARCH CRITERIA. THE FAILURE ANALYSIS INVESTIGATION HAS CONCLUDED THE CAUSE OF THE HANDPIECE OVERHEATING WAS DUE TO FAULTY HANDLE ASSEMBLY.
OVERHEATING OF THE DEVICE WAS REPORTED. ADDITIONAL INFORMATION HAS BEEN REQUESTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 490592 | SELECTOR 24KHZ NEURO SHORT HANDPIECE | N/A | LFL | INTEGRA LIFESCIENCES(IRELAND) |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |