FDA Adverse Event Malfunction Summary report: N

7-DAY MEDIPLANNER

MDR report key: 5831284 · Received July 28, 2016

Report

Report Number
2182780-2016-00009
Event Type
Malfunction
Date Received
July 28, 2016
Date of Event
July 8, 2016
Report Date
July 28, 2016
Manufacturer
COMPASS HEALTH BRANDS
Product Code
NXQ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

THE CUSTOMER CALLED TO REPORT THAT HE WAS DUMPING HIS PILLS OUT OF HIS CONTAINER, AND A PLASTIC PIECE CAME OUT OF THE MEDICINE PLANNER, IN WHICH HE ALMOST TOOK WITH HIS OTHER PILLS. WHEN YOU OPEN THE PURPLE ROW (OF THE REPORTED DEFECTIVE PLANNER), IT LOOKS LIKE THE PLASTIC CUTTING PRESS USED DURING MANUFACTURING OF THE DEVICE MAY NEED TO BE SHARPENED DUE TO THE EXCESS PLASTIC PIECE LEFTOVER (IN WHICH CUSTOMER IS REPORTING ON). THE CUSTOMER ALSO SUGGESTED THAT THE AIR PRESSURE THAT WOULD BLOW EXCESS PLASTIC PIECES WAY MAY NEED TO BE ADJUSTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
483937 7-DAY MEDIPLANNER MEDICINE PLANNER NXQ COMPASS HEALTH BRANDS 70069B

Patients

Seq Age Sex Outcome Treatment
1 77 YR Other