FDA Adverse Event Malfunction Summary report: N

PRECISION XTRA

MDR report key: 5822589 · Received July 26, 2016

Report

Report Number
2954323-2016-03396
Event Type
Malfunction
Date Received
July 26, 2016
Date of Event
July 18, 2016
Report Date
March 22, 2017
Manufacturer
ABBOTT DIABETES CARE INC
Product Code
NBW
PMA / PMN Number
K040814
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ES
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THIS SERVES AS A CORRECTION REPORT. SUSPECT MEDICAL DEVICE INCORRECTLY IDENTIFIED THE METER AS MEDISENSE OPTIUM IN THE INITIAL MDR 30 DAY REPORT. SUSPECT MEDICAL DEVICE HAS BEEN UPDATED TO IDENTIFY THE METER AS A PRECISION XTRA.

Additional Manufacturer Narrative · 1

THIS SERVES AS A CORRECTION REPORT. LISTED THE INCORRECT PMA/510(K) # AS K040814 IN THE INITIAL MDR 30 DAY REPORT. HAS BEEN UPDATED TO IDENTIFY THE PMA/510(K) # AS K983504.

Additional Manufacturer Narrative · 1

THE DEVICE MANUFACTURER DATE FOR THE REPORTED METER IS UNKNOWN. THE RETURNED METER WAS INVESTIGATED WITH RETAINED TEST STRIPS. METER DID NOT POWER ON WITH BUTTON DEPRESSED OR WITH TEST STRIP INSERTION. BLANK SCREEN WAS OBSERVED. LIQUID CONTAMINATION WAS OBSERVED ON THE PRINTED CIRCUIT BOARD. THE COMPLAINT WAS NOT CONFIRMED.

Additional Manufacturer Narrative · 1

THE DEVICE MANUFACTURER DATE FOR THE REPORTED METER IS NOT VALID. THE SERIAL NUMBER DOES NOT EXIST. THE DATE ENTERED IS THE DATE ABBOTT DIABETES CARE BECAME AWARE OF THE EVENT. UNLESS FURTHER INFORMATION IS OBTAINED, THIS ISSUE IS CONSIDERED CLOSED. ALL PERTINENT INFORMATION AVAILABLE TO ABBOTT DIABETES CARE HAS BEEN SUBMITTED.

Additional Manufacturer Narrative · 1

THIS REPORT IS BEING FILED AS A CORRECTION.

Description of Event or Problem · 1

THE REPORTER CONTACTED ABBOTT DIABETES CARE, ALLEGING THE METER WILL NOT TURN ON. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY, OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

Description of Event or Problem · 1

THE REPORTER CONTACTED ABBOTT DIABETES CARE, ALLEGING THE METER WILL NOT TURN ON. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY, OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

Description of Event or Problem · 1

THE REPORTER CONTACTED ABBOTT DIABETES CARE, ALLEGING THE METER WILL NOT TURN ON. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY, OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
476742 PRECISION XTRA BLOOD GLUCOSE MONITORING SYSTEM NBW ABBOTT DIABETES CARE INC 98814-65 QA2290-1280

Patients

Seq Age Sex Outcome Treatment
1