FDA Adverse Event Malfunction Summary report: N

METRIX AIR

MDR report key: 5810442 · Received July 20, 2016

Report

Report Number
1052693-2016-01236
Event Type
Malfunction
Date Received
July 20, 2016
Date of Event
June 29, 2016
Report Date
July 20, 2016
Manufacturer
TRIVIDIA HEALTH, INC.
Product Code
NBW
PMA / PMN Number
K150052
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). RETURNED METER EVALUATED WITH NO DEFECT FOUND. TEST STRIPS NOT RETURNED FOR EVALUATION. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: USER HAD AN INACCURATE REFERENCE.

Description of Event or Problem · 1

CONSUMER REPORTED COMPLAINT FOR HIGH BLOOD GLUCOSE TEST RESULTS. THE CUSTOMER'S EXPECTED NON-FASTING BLOOD GLUCOSE TEST RESULT RANGE IS 80 TO 105MG/DL. THE CUSTOMER FEELS WELL AND DID NOT REPORT ANY SYMPTOMS. MEDICAL ATTENTION IS NOT REPORTED AS A RESULT OF THE ACTUAL BLOOD GLUCOSE RESULTS. DURING THE CALL ON (B)(6) 2016, A BACK TO BACK BLOOD TEST WAS PERFORMED BY THE CUSTOMER FASTING AND PRODUCED TEST RESULTS OF 175 AND 211 MG/DL. THE TEST STRIP LOT MANUFACTURER'S EXPIRATION DATE IS 03/28/2017. THE METER MEMORY WAS REVIEWED FOR PREVIOUS TEST RESULT HISTORY: TRUE METRIX AIR 175 ON (B)(6) 2016 07:00:00 AM FASTING. TRUE METRIXAIR 211 ON (B)(6) 2016 07:00:00 AM FASTING. TRUE METRIXAIR 185 ON (B)(6) 2016 07:00:00 AM FASTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
464051 METRIX AIR BLOOD GLUCOSE SYSTEM NBW TRIVIDIA HEALTH, INC. METRIX AIR MT1499

Patients

Seq Age Sex Outcome Treatment
1 0 YR