FDA Adverse Event Malfunction Summary report: N

TRUBALANCE

MDR report key: 5810262 · Received July 20, 2016

Report

Report Number
1052693-2016-01235
Event Type
Malfunction
Date Received
July 20, 2016
Date of Event
June 28, 2016
Report Date
July 20, 2016
Manufacturer
TRIVIDIA HEALTH, INC.
Product Code
NBW
PMA / PMN Number
K090495
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). RETURNED METER EVALUATED WITH NO DEFECT FOUND. CUSTOMER RETURNED ONE TEST STRIP ONLY - UNABLE TO TEST. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: USER HAD AN INACCURATE REFERENCE.

Description of Event or Problem · 1

CONSUMER REPORTED COMPLAINT FOR HIGH BLOOD GLUCOSE TEST RESULTS. THE CUSTOMER'S EXPECTED FASTING BLOOD GLUCOSE TEST RESULT RANGE IS 85 TO 100MG/DL. THE CUSTOMER FEELS WELL AND DID NOT REPORT ANY SYMPTOMS. MEDICAL ATTENTION IS NOT REPORTED AS A RESULT OF THE ACTUAL BLOOD GLUCOSE RESULTS. THE TEST STRIP LOT MANUFACTURER'S EXPIRATION DATE IS 07/18/2018. PRODUCT IS STORED ACCORDING TO SPECIFICATION. REVIEW METER MEMORY: TRUE BALANCE 128, (B)(6) 2016 07:00:00 AM, FASTING. TRUE BALANCE 187, (B)(6) 2016 07:00:00 AM, FASTING. TRUE BALANCE 126, (B)(6) 2016 07:00:00 AM, FASTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
462944 TRUBALANCE BLOOD GLUCOSE SYSTEM NBW TRIVIDIA HEALTH, INC. TRUBALANCE BT4861

Patients

Seq Age Sex Outcome Treatment
1 0 YR