FDA Adverse Event Malfunction Summary report: N

COAGUCHEK ® XS SYSTEM

MDR report key: 5790233 · Received July 13, 2016

Report

Report Number
1823260-2016-00910
Event Type
Malfunction
Date Received
July 13, 2016
Date of Event
June 29, 2016
Report Date
August 3, 2016
Manufacturer
ROCHE DIAGNOSTICS
Product Code
GJS
PMA / PMN Number
K062925
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER DID NOT RETURN THE STRIPS. A SPECIFIC ROOT CAUSE FOR THE EVENT COULD NOT BE DETERMINED AS THE SUSPECT PRODUCT WAS NOT RETURNED FOR INVESTIGATION. THE RETURNED METER AND REFERENCE METER WERE TESTED WITH THE CURRENT MASTERLOT OF STRIPS. ALL INR VALUES WERE WITHIN THE SPECIFIED MAXIMUM DIFFERENCE BETWEEN MEASUREMENTS. THERE WERE NO ERROR MESSAGES THAT OCCURRED. THE RETURNED METER AND THE RETENTION METER MEET THE SPECIFICATION.

Description of Event or Problem · 1

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

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
446653 COAGUCHEK ® XS SYSTEM PROTHROMBIN TIME TEST STRIPS GJS ROCHE DIAGNOSTICS NA 23343321

Patients

Seq Age Sex Outcome Treatment
1 64 YR