FDA Adverse Event Injury Summary report: N

TANDEM T:SLIM INSULIN DELIVERY SYSTEM

MDR report key: 5787287 · Received July 12, 2016

Report

Report Number
3007981285-2016-90669
Event Type
Injury
Date Received
July 12, 2016
Date of Event
June 20, 2016
Report Date
June 20, 2016
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
PMA / PMN Number
K111210
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

ON 06/23/2016: TANDEM TECHNICAL SUPPORT MADE MULTIPLE ATTEMPTS TO FOLLOW UP WITH THE CUSTOMER, HOWEVER NO FURTHER INFORMATION WAS PROVIDED. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER'S FILL ESTIMATE WAS INACCURATE. WHILE CONTACTING TANDEM TECHNICAL SUPPORT, THE CUSTOMER'S BLOOD GLUCOSE LEVELS WERE 203-490 MG/DL AND HAD DELIVERED A CORRECTION BOLUS TO ADDRESS BG LEVEL. THE CUSTOMER HAD LOADED A NEW CARTRIDGE. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
441967 TANDEM T:SLIM INSULIN DELIVERY SYSTEM INSULIN PUMP LZG TANDEM DIABETES CARE 004628

Patients

Seq Age Sex Outcome Treatment
1 70 YR Other INFUSION SET: INSET INSULIN: HUMALOG