FDA Adverse Event Malfunction Summary report: N

TSH, THYROTROPIN

MDR report key: 5750695 · Received June 27, 2016

Report

Report Number
1823260-2016-00816
Event Type
Malfunction
Date Received
June 27, 2016
Date of Event
June 8, 2016
Report Date
June 27, 2016
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JLW
PMA / PMN Number
K961491
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER RECEIVED A QUESTIONABLE THYROTROPIN (TSH) RESULT FOR ONE PATIENT SAMPLE FROM A COBAS E601 ANALYZER. SAMPLE 1 INITIAL RESULT WAS 30.78 MUI/L. SAMPLE 2 WAS DRAWN FROM THE PATIENT AND TESTED ON (B)(6) 2016 AND THE RESULT WAS 0.915 MUI/L. THE REPEAT RESULT WAS 0.897 MUI/L. THE CUSTOMER THEN RETESTED SAMPLE 1 AND THE RESULTS WERE 0.409 MUI/L AND 0.413 MUI/L. ON (B)(6) 2016, BOTH SAMPLES WERE REPEATED AND THE RESULT FROM SAMPLE 1 WAS 0.417 MUI/L. THE RESULT FROM SAMPLE 2 WAS 0.912 MUI/L. THE ERRONEOUS RESULT WAS NOT REPORTED OUTSIDE THE LABORATORY. THE PATIENT WAS NOT ADVERSELY AFFECTED. SAMPLES FROM THE PATIENT WERE SUBMITTED FOR INVESTIGATION AND THE RESULTS WERE FOUND TO BE WITHIN THE REFERENCE RANGE AND MATCHED THE REPEAT RESULTS GENERATED BY THE CUSTOMER. COMPARISON OF THE RESULTS BETWEEN TWO ANALYZERS DID NOT SHOW ANY DIFFERENCES. BASED ON THESE RESULTS, A GENERAL REAGENT ISSUE COULD BE EXCLUDED AND NO PRODUCT PROBLEM COULD BE FOUND. AN INTERFERING FACTOR WAS MOST LIKELY NOT IN THE SAMPLE. A SPECIFIC ROOT CAUSE COULD NOT BE IDENTIFIED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
406329 TSH, THYROTROPIN RADIOIMMUNOASSAY, THYROID-STIMULATING HORMONE JLW ROCHE DIAGNOSTICS NA 15955703

Patients

Seq Age Sex Outcome Treatment
1