FDA Adverse Event Injury Summary report: N

WELL AT WALGREENS

MDR report key: 5742298 · Received June 22, 2016

Report

Report Number
1460851-2016-00001
Event Type
Injury
Date Received
June 22, 2016
Date of Event
February 6, 2016
Report Date
March 4, 2016
Manufacturer
BIGWALL ENTERPRISES
Product Code
KFZ
Adverse Event
Yes
Report Source
Distributor report
Reporter Location
DC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

PER THE COMPLAINT SUPPLIED BELOW, CONSUMER ALLEGED THAT THE STEAM INHALER BLEW UP CAUSING THIRD DEGREE FACIAL BURNS. THIS COMPLAINT HAS BEEN PROVIDED TO THE SUPPLIER FOR INVESTIGATION. THE PRODUCT WAS RECALLED FROM (B)(6) STORES IN (B)(6). SUPPLIER FOR THIS PRODUCT TO (B)(6) IS BIGWALL ENTERPRISES. CONSUMER STATEMENT: MY MOM IS (B)(6) YEARS OLD AND SHE USED THIS STEAM INHALER AND IT BLEW UP IN HER FACE AND GAVE HER 3RD DEGREE BURNS. SHE HAS BURNS ON THE INSIDES OF HER EYES AND BLISTERS ON HER NOSE. I TOOK IT BACK TO THE STORE AND (B)(6) TOLD ME THAT THEY HAD ALREADY BEEN PULLED AND RECALLED AND SHE TOLD ME TO CALL YOU. MY MOM HAS BURNS ON HER NOSE AND UNDER HER EYES AND SCABS ARE FORMING. SHE ALSO HAS SOME VISION LOSS IN HER EYE, AND IT'S TOO EARLY TO TELL IF THIS IS PERMANENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
396412 WELL AT WALGREENS STEAM INHALER KFZ BIGWALL ENTERPRISES PJ1011

Patients

Seq Age Sex Outcome Treatment
1 70 YR Other