FDA Adverse Event Malfunction Summary report: N

OT VERIO2 METER

MDR report key: 5740442 · Received June 22, 2016

Report

Report Number
3008382007-2016-30997
Event Type
Malfunction
Date Received
June 22, 2016
Report Date
June 14, 2016
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K131363
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OR, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE LAY USER/PATIENTS HAVE RETURNED 2 LOTS OF TEST STRIPS (LOT # 3955248 AND 3966711). THESE HAVE BEEN EVALUATED BY LIFESCAN PRODUCT ANALYSIS WITH THE FOLLOWING FINDINGS: BOTH LOTS OF TEST STRIPS PASSED TESTING; THE REPORTED ISSUE COULD NOT BE CONFIRMED. HOWEVER, SECONDARY AND TERTIARY ISSUES WERE NOTED IN TEST STRIP LOT # 3955248. WHEN TEST STRIPS WERE TESTED WITH CONTROL SOLUTION, AN ERROR 4 WAS OBSERVED WITH NO ASSIGNABLE CAUSE FOUND. THE TEST STRIPS WERE ALSO FOUND TO HAVE RESULTS BELOW RANGE WHEN TESTED WITH CONTROL SOLUTION. IF LIFESCAN OBTAINS ADDITIONAL INFORMATION REGARDING THIS COMPLAINT, A FOLLOW UP REPORT WILL BE SUBMITTED. AT THIS TIME, LIFESCAN CONSIDERS THIS MATTER CLOSED.

Description of Event or Problem · 1

ON (B)(6) 2016, THE REPORTER CONTACTED LIFESCAN USA, ALLEGING ERROR 2. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
397977 OT VERIO2 METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL

Patients

Seq Age Sex Outcome Treatment
1