PUMP IN STYLE ADVANCED - ON-THE-GO TOTE
Report
- Report Number
- 1419937-2016-00154
- Event Type
- Malfunction
- Date Received
- June 21, 2016
- Date of Event
- May 23, 2016
- Report Date
- May 23, 2016
- Manufacturer
- MEDELA INC
- Product Code
- HGX
- PMA / PMN Number
- K031614
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IL, US
- Reporter Occupation
- OTHER
Narratives
THE CUSTOMER WAS SENT A REPLACEMENT TRANSFORMER. THE PRODUCT WAS RECEIVED ON 6/9/2016. THOUGH THE PRODUCT HAS BEEN RECEIVED, IT HAS NOT YET BEEN TESTED/ANALYZED BY QUALITY ENGINEERING. THEREFORE, NO CONCLUSIONS CAN BE MADE AS TO THE CAUSE OF THE EVENT. HOWEVER, THE CUSTOMER REPORTED SEEING A SPARK FROM THE EXPOSED WIRES ON HER 920710 (PRIOR TO REV L) TRANSFORMER, WHICH IS A SAFETY RISK. AS A RESULT OF CAPA (B)(4) WHICH WAS INITIATED FOR PUMP IN STYLE TRANSFORMER OVERHEATING/MELTING ISSUES, A FIELD ACTION SAFETY NOTIFICATION WAS INITIATED ON 04/04/2011. ACTIVITIES RELATED TO THIS NOTIFICATION ARE ON-GOING.
THE CUSTOMER REPORTED TO MEDELA CUSTOMER SERVICE ON 5/23/2016, THAT THE CORD ON HER PUMP IN STYLE ADVANCED-ON-THE-GO-TOTE BREAST PUMP ADAPTER IS FRAYED AND THE WIRES EXPOSED. THE CUSTOMER REPORTED SEEING A SPARK FROM THE EXPOSED WIRES.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 394561 | PUMP IN STYLE ADVANCED - ON-THE-GO TOTE | PUMP, BREAST, POWERED | HGX | MEDELA INC | 57063/9207010 | 131/PRIOR TO REV L |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |