FDA Adverse Event Malfunction Summary report: N

DIMENSION EXL 200

MDR report key: 5699281 · Received June 3, 2016

Report

Report Number
1226181-2016-00307
Event Type
Malfunction
Date Received
June 3, 2016
Date of Event
May 8, 2016
Report Date
July 29, 2016
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC
Product Code
JJE
PMA / PMN Number
K073604
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE INITIAL MDR 1226181-2016-00307 WAS FILED ON JUNE 03, 2016. THE SUPPLEMENTAL MDR 1226181-2016-00307_S1 WAS FILED ON JUNE 20, 2016. CORRECTED INFORMATION: (07/29/2016): THE 510(K) NUMBER, K130276, IN THE INITIAL MDR WAS INCORRECT. THE 510(K) NUMBER PORTION HAS BEEN UPDATED WITH THE CORRECT 510(K) NUMBER.

Additional Manufacturer Narrative · 1

THE INITIAL MDR 1226181-2016-00307 WAS FILED ON JUNE 03, 2016. ADDITIONAL INFORMATION (06/07/2016): SIEMENS CUSTOMER CARE CENTER (CCC) FOLLOWED UP WITH THE CUSTOMER. THE CUSTOMER MONITORED THE INSTRUMENT AND NO FURTHER DISCORDANT RESULTS WERE OBTAINED ON OTHER SAMPLES. THE CAUSE OF THE DISCORDANT, FALSELY DEPRESSED SODIUM AND POTASSIUM RESULTS ON ONE PATIENT SAMPLE IS UNKNOWN. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Additional Manufacturer Narrative · 1

THE CUSTOMER CONTACTED THE SIEMENS CUSTOMER CARE CENTER (CCC) FOR TROUBLESHOOTING ON OTHER DIMENSION EXL INSTRUMENT. SIEMENS IS INVESTIGATING THE ISSUE.

Description of Event or Problem · 1

DISCORDANT, FALSELY DEPRESSED SODIUM (NA) AND POTASSIUM (K) RESULTS WERE OBTAINED ON ONE PATIENT SAMPLE UPON REPEAT TESTING ON A DIMENSION EXL 200 INSTRUMENT. THE DISCORDANT RESULTS WERE REPORTED TO THE PHYSICIAN(S). THE SAMPLE WAS INITIALLY TESTED ON AN ALTERNATE DIMENSION INSTRUMENT, RESULTING FALSELY LOW. THE SAMPLE WAS REPEATED AGAIN ON THIS DIMENSION EXL 200 (SERIAL NUMBER (B)(4)), STILL RESULTING FALSELY LOW. THE SAMPLE WAS REPEATED AGAIN, RESULTING HIGHER THAN ALL PREVIOUS RESULTS. THE CUSTOMER DID NOT SPECIFY THE INSTRUMENT ON WHICH THESE RESULTS WERE OBTAINED. THE CORRECTED RESULTS WERE REPORTED TO THE PHYSICIAN(S). THERE ARE NO REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT, FALSELY DEPRESSED NA AND K RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
351672 DIMENSION EXL 200 CLINICAL CHEMISTRY ANALYZER JJE SIEMENS HEALTHCARE DIAGNOSTICS INC DIMENSION EXL 200

Patients

Seq Age Sex Outcome Treatment
1