FDA Adverse Event Injury Summary report: N

T:SLIM G4 SYSTEM

MDR report key: 5697404 · Received June 3, 2016

Report

Report Number
3007981285-2016-82711
Event Type
Injury
Date Received
June 3, 2016
Date of Event
April 30, 2016
Report Date
May 14, 2016
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
PMA / PMN Number
P140015
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED ELEVATED BLOOD GLUCOSE (BG) LEVELS RANGING FROM (200-487 MG/DL) THE CUSTOMER WOULD CHANGE SUPPLIES AND BOLUS VIA THE PUMP TO STABILIZE BG LEVEL. THE CONTACT SAID TO BE UNSURE ON WHAT COULD BE THE CAUSE OF THE ELEVATED BG LEVELS AND BELIEVED THE PUMP TO THE ISSUE. A SYSTEM CHECK WAS PERFORMED DURING THE CALL WITH TANDEM TECHNICAL SUPPORT, INDICATING THE PUMP WAS FUNCTIONING AS INTENDED. THE CONTACT STATED THAT THE HEALTH CARE PROVIDER (HCP) HAD CHANGED CUSTOMERS BASAL AND CARBOHYDRATE RATIO AND THAT THE CUSTOMER OCCASIONALLY FORGETS TO TAKE A BOLUS AFTER A SNACK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
352763 T:SLIM G4 SYSTEM INSULIN PUMP OYC TANDEM DIABETES CARE 4628-003

Patients

Seq Age Sex Outcome Treatment
1 9 YR Other