FDA Adverse Event Malfunction Summary report: N

CALLISTO

MDR report key: 5694212 · Received June 2, 2016

Report

Report Number
5694212
Event Type
Malfunction
Date Received
June 2, 2016
Date of Event
May 25, 2016
Report Date
May 31, 2016
Manufacturer
CARL ZEISS MEDITEC AG
Product Code
OBO
Product Problem
Yes
Report Source
User Facility report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CALISTO MACHINE WAS PLACED IN ONE OF THE OPERATING ROOMS. THE SURGEON WAS NOT ABLE TO GET AN IMAGE. THE STAFF ATTEMPTED TO SOLVE THE ISSUES WITH MANY ATTEMPTS BUT WERE UNSUCCESSFUL. THE OTHER CALISTO WAS PLACED IN THE ROOM, BUT THEN ALL THE INFORMATION FROM THE USB PORT WAS LOST WHEN IT WAS PLACED IN THE FIRST CALISTO MACHINE. THE STAFF WENT BACK TO THE CLINIC TO INSTALL ALL THE PATIENT INFORMATION INTO THE USB PORT AND THEN COME BACK TO OPERATING ROOM, CAUSING A 30 MINUTE DELAY. THE SURGEON NOTIFIED THE PATIENT OF THE ISSUE. THE SURGERY THEN CONTINUED AS NORMAL. IT WAS LATER DETERMINED THAT THE SOFTWARE WAS NOT INSTALLED; THE VENDOR INSTALLED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
350413 CALLISTO TOMOGRAPHY, OPTICAL COHERENCE OBO CARL ZEISS MEDITEC AG

Patients

Seq Age Sex Outcome Treatment
1 73 YR