FDA Adverse Event Injury Summary report: N

PHILIPS ZOOM

MDR report key: 5676525 · Received May 24, 2016

Report

Report Number
1000582314-2016-00004
Event Type
Injury
Date Received
May 24, 2016
Date of Event
April 28, 2016
Report Date
May 24, 2016
Manufacturer
DISCUS DENTAL, LLC
Product Code
EEG
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
DENTIST

Narratives

Additional Manufacturer Narrative · 1

DISCUS DENTAL RECEIVED A COMPLAINT ON (B)(6) 2016, IN WHICH PATIENT EXPERIENCED SENSITIVITY AND PAIN DURING A ZOOM TEETH WHITENING PROCEDURE. THE DENTIST PRESCRIBED MOTRIN AND VICODIN TO RELIEVE THE PAIN. AFTER RECEIVING THIS REPORT, RETAIN SAMPLE OF WHITENING GEL, LOT: 15168013, WAS TESTED AND THE RESULTS WERE WITHIN SPECIFICATIONS. THE GEL AND KIT WERE USED DURING THE PROCEDURE, AND WERE NOT RETURNED. DEVICE HISTORY RECORD OF WHITENING GEL SKU: 22-3764, LOT: 15168013 AND WHITENING KIT SKU: ZM2666 LOT: 15189003 WERE ALSO REVIEWED, AND NO OUT OF SPECIFICATIONS OR DISCREPANCY WAS FOUND. REVIEWED COMPLAINT HISTORY. NO OTHER SIMILAR COMPLAINTS WERE RECEIVED WITH THE SAME LOT NUMBERS. DURING INVESTIGATION, IT WAS FOUND THAT THE DENTAL OFFICE DID NOT MAKE A TRAY FOR THE PATIENT PRIOR TO THE PROCEDURE AS DESCRIBED IN DFU. TRAYS WITH RELIEF ACP CAN TREAT SENSITIVITY AND PAIN. DFU IS ADEQUATE. PRE-TREATMENT AND POST TREATMENT FOR SENSITIVITY RELIEF ARE DESCRIBED IN DFU. NO CORRECTIVE ACTION IS REQUIRED. DISCUS DENTAL WILL CONTINUE TO MONITOR THE TREND OF SIMILAR COMPLAINTS.

Description of Event or Problem · 1

DISCUS DENTAL RECEIVED A COMPLAINT ON (B)(6) 2016, IN WHICH PATIENT EXPERIENCED SENSITIVITY AND PAIN AFTER THE FIRST SESSION OF A TEETH WHITENING PROCEDURE. THE DENTIST PRESCRIBED MOTRIN AND VICODIN TO RELIEVE THE PAIN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
330646 PHILIPS ZOOM ZOOM CHAIRSIDE WHITENING KIT AND GEL EEG DISCUS DENTAL, LLC 22-3764 15168013

Patients

Seq Age Sex Outcome Treatment
1 Other