FDA Adverse Event Malfunction Summary report: N

LUXOR OPHTHALMIC MICROSCOPES

MDR report key: 5673401 · Received May 23, 2016

Report

Report Number
2028159-2016-02151
Event Type
Malfunction
Date Received
May 23, 2016
Report Date
September 29, 2016
Manufacturer
ALCON RESEARCH, LTD. - IRVINE TECHNOLOGY CENTER
Product Code
HRM
PMA / PMN Number
EXEMPT
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION INCLUDING ROOT CAUSE ANALYSIS IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. (B)(4).

Additional Manufacturer Narrative · 1

THE SYSTEM WAS EXAMINED AND THE REPORTED EVENT WAS CONFIRMED THAT THE BOTTOM PLATE OF THE STAND HAD LOOSE SCREWS. THE COMPANY REPRESENTATIVE TIGHTENED THE SCREWS AND FOUND TO MEET PRODUCT SPECIFICATIONS. A REVIEW OF THE CUSTOMER¿S COMPLAINT HISTORY FOR THE LAST 24 MONTHS DID NOT SHOW ANY PREVIOUS COMPLAINTS OF THIS KIND AGAINST THE SYSTEM. THE SYSTEM WAS MANUFACTURED ON MAY 28, 2015. BASED ON QA ASSESSMENT, THE PRODUCT MET SPECIFICATIONS AT THE TIME OF RELEASE. THE ROOT CAUSE OF THE REPORTED EVENT CAN BE ATTRIBUTED TO A LOOSE BOTTOM PLATE ON THE STAND. HOWEVER, HOW THE SCREWS BECAME LOOSE IS INCONCLUSIVE. (B)(4).

Description of Event or Problem · 1

A CUSTOMER REPORTED THAT THE MICROSCOPE HEAD WAS LOOSE ON SEVERAL OCCASIONS. A COMPANY REPRESENTATIVE TIGHTENED THE SCREWS AND THIS RESOLVED THE ISSUE. THERE WAS NO PATIENT HARM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
327134 LUXOR OPHTHALMIC MICROSCOPES MICROSCOPE, OPERATING & ACC., AC-POWERED, OPHTHALMIC HRM ALCON RESEARCH, LTD. - IRVINE TECHNOLOGY CENTER LX3 NA

Patients

Seq Age Sex Outcome Treatment
1 Other