FDA Adverse Event Malfunction Summary report: N

HUT EXT DR FINAL ASSY-STANDARD

MDR report key: 5664268 · Received May 18, 2016

Report

Report Number
1518293-2016-00041
Event Type
Malfunction
Date Received
May 18, 2016
Date of Event
April 28, 2016
Report Date
April 28, 2016
Manufacturer
LIEBEL FLARSHEIM
Product Code
IXR
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KS, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CUSTOMER CALLED SERVICE REPORTING THEY WERE GETTING A `SYSTEM MISALIGNED' MESSAGE ON THE TABLE TUBE SHROUD DISPLAY. SYSTEM IS DESIGNED TO NOT FLUORO IF SYSTEM ISN'T PROPERLY ALIGNED. SERVICE HAD HIM ATTEMPT TO MOVE THE IMAGE SYSTEM VIA THE HAND SWITCH, BUT THE IMAGING SYSTEM WOULD NOT MOVE. IN ONE DIRECTION IT SAYS THE TRAVEL LIMITS HAVE BEEN REACHED, AND IN THE OTHER DIRECTION HE JUST HEARS A MOTOR SOUND, BUT NEITHER THE IMAGE INTENSIFIER OR TUBE ARM WILL MOVE. CUSTOMER WANTED TO HAVE A FIELD SERVICE ENGINEER (FSE) COME TO THE SITE. FSE WENT ON SITE AND FOUND TRANSDUCER BOARD AT FOOT END OF TABLE CAUSING MISALIGNMENT PROBLEM. FSE REPLACED THE TRANSDUCER BOARD AND VERIFIED PROPER OPERATION PER SERVICE CHECKLIST QSSRWI4.1 AND RETURNED THE UNIT TO THE CUSTOMER FOR FULL SERVICE.

Description of Event or Problem · 1

CUSTOMER REPORTS DURING A STENT PLACEMENT THE FLUORO FAILED WITH A SYSTEM ALIGNMENT ISSUE. STAFF PLACED THE STENT WITH THE ENDOSCOPE AND DID A FOLLOW UP RADIOGRAPH AFTER THE PROCEDURE. NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
319871 HUT EXT DR FINAL ASSY-STANDARD HUT EXT DR FINAL ASSY-STANDARD IXR LIEBEL FLARSHEIM HUT EXT DR FINAL ASSY-STANDARD

Patients

Seq Age Sex Outcome Treatment
1