FDA Adverse Event Malfunction Summary report: N

OPHTHALAS 532 EYELITE LASER SYSTEM

MDR report key: 5661433 · Received May 17, 2016

Report

Report Number
2028159-2016-02068
Event Type
Malfunction
Date Received
May 17, 2016
Report Date
May 18, 2016
Manufacturer
ALCON RESEARCH, LTD. - IRVINE TECHNOLOGY CENTER
Product Code
GEX
PMA / PMN Number
K914334
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SYSTEM WAS EXAMINED AND THE REPORTED EVENT WAS REPLICATED. THE CENTRAL PROCESSING UNIT (CPU) ASSEMBLY WAS REPLACED TO ADDRESS THE REPORTED ISSUE. THE SYSTEM WAS TESTED AND FOUND TO MEET PRODUCT SPECIFICATIONS. A REVIEW OF THE CUSTOMER¿S COMPLAINT HISTORY FOR THE LAST 24 MONTHS DID NOT SHOW ANY PREVIOUS COMPLAINTS OF THIS KIND AGAINST THE SYSTEM. THE SYSTEM WAS MANUFACTURED ON MARCH 25, 2005. BASED ON QA ASSESSMENT, THE PRODUCT MET SPECIFICATIONS AT THE TIME OF RELEASE. THE ROOT CAUSE OF THE REPORTED EVENT CAN BE ATTRIBUTED TO A CPU ASSEMBLY. HOWEVER, HOW OR WHEN THE COMPONENT BECAME NONCONFORMING CANNOT BE DETERMINED CONCLUSIVELY. (B)(4).

Additional Manufacturer Narrative · 1

INVESTIGATION INCLUDING ROOT CAUSE ANALYSIS IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. (B)(4).

Description of Event or Problem · 1

A CUSTOMER REPORTED THAT A LASER SYSTEM PRESENTED WITH A BLACK SCREEN. THE TIMING OF THE EVENT AND PATIENT IMPACT ARE UNKNOWN. ADDITIONAL INFORMATION HAS BEEN REQUESTED BUT NONE HAS BEEN RECEIVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
315796 OPHTHALAS 532 EYELITE LASER SYSTEM POWERED LASER SURGICAL INSTRUMENT GEX ALCON RESEARCH, LTD. - IRVINE TECHNOLOGY CENTER NA NA

Patients

Seq Age Sex Outcome Treatment
1 Other