FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 5656619 · Received May 16, 2016

Report

Report Number
1644487-2016-01024
Event Type
Malfunction
Date Received
May 16, 2016
Date of Event
May 9, 2016
Report Date
May 9, 2016
Manufacturer
CYBERONICS - HOUSTON
Product Code
LJY
PMA / PMN Number
P970003
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

A HANDHELD DEVICE (HHD) WAS RECEIVED WITH AN AC ADAPTER, SERIAL CABLE, FLASHCARD SOFTWARE, AND PROGRAMMING WAND. UPON RECEIPT, THE MAIN BATTERY WAS DEPLETED. THE HANDHELD DEVICE WAS POWERED USING THE RETURNED AC POWER SUPPLY WITH NO ANOMALIES. DURING STARTUP, THE CHARGE LIGHT ON THE POWER BUTTON WAS FLASHING GREEN AND AMBER INDICATING THAT THE MAIN BATTERY WAS NOT BEING CHARGED RELIABLY BY THE HANDHELD. THE HHD WAS OPENED AND A VISUAL INSPECTION IDENTIFIED THAT THE SOLDER CONNECTIONS BETWEEN THE MAIN BATTERY TERMINAL AND MAIN BOARD WERE BROKEN. ONCE THE CONNECTIONS WERE RE-SOLDERED, BATTERY CHARGING RETURNED TO NORMAL AND THE HANDHELD DEVICE FUNCTIONED NORMALLY. THE HANDHELD WAS POWERED-ON CONTINUOUSLY USING ONLY THE MAIN BATTERY FOR MORE THAN AN HOUR. AT THE CONCLUSION OF TESTING, THE MAIN BATTERY HAD A REMAINING CHARGE OF 42%. NO OTHER ANOMALIES WERE IDENTIFIED. NO ANOMALIES ASSOCIATED WITH FLASHCARD SOFTWARE OR DATABASES WERE IDENTIFIED DURING THE FLASHCARD ANALYSIS. THE FLASHCARD AND SOFTWARE PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS. NO ANOMALIES WERE FOUND WITH THE RETURNED PROGRAMMING WAND.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
313061 PROGRAMMING SOFTWARE PROGRAMMING COMPUTER LJY CYBERONICS - HOUSTON MODEL 250 841226

Patients

Seq Age Sex Outcome Treatment
1