FDA Adverse Event Malfunction Summary report: N

ORALBPWRPWRORALCARERFLSPRECISIONCLEAN

MDR report key: 5650028 · Received May 12, 2016

Report

Report Number
3000302531-2016-00217
Event Type
Malfunction
Date Received
May 12, 2016
Report Date
April 18, 2016
Manufacturer
BRAUN GMBH WERK MARKTHEIDENFELD
Product Code
JEQ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

RETURN OF PRODUCT HAS BEEN REQUESTED. PRODUCT AND LOT NUMBER NOT PROVIDED BY THE REPORTER, THEREFORE UNABLE TO PROCEED WITH PRODUCT INVESTIGATION AT THIS TIME. FULL EVALUATION WILL OCCUR UPON RECEIPT OF THE RETURNED PRODUCT.

Description of Event or Problem · 1

TOOTHBRUSH HEADS HAVE FALLEN TO PIECES, BRUSH HEAD CAME AWAY AND LEFT METAL FRAGMENTS IN MOUTH [DEVICE BREAKAGE]; NO ADVERSE EVENT [NO ADVERSE EVENT]. CASE DESCRIPTION: A FEMALE CONSUMER OF UNSPECIFIED AGE REPORTED THAT WHILE USING AN ORAL-B RECHARGEABLE TOOTHBRUSH, VERSION UNKNOWN, THE LAST 2 ORAL-B POWER ORAL CARE REFILLS PRECISION CLEAN HAD FALLEN TO PIECES WITHIN 2 OR 3 WEEKS OF USE. SHE STATED THAT ON THE MOST RECENT OCCASION, THE PRECISION BRUSH HEAD CAME AWAY AND LEFT METAL FRAGMENTS IN HER MOUTH. NO SYMPTOMS DEVELOPED. RELEVANT HISTORY: THE CONSUMER REPORTED SHE HAD USED ORAL-B ELECTRIC TOOTHBRUSHES FOR MANY YEARS, AND HAD BEEN PLEASED WITH THEM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
305797 ORALBPWRPWRORALCARERFLSPRECISIONCLEAN TOOTHBRUSH, POWERED JEQ BRAUN GMBH WERK MARKTHEIDENFELD

Patients

Seq Age Sex Outcome Treatment
1