FDA Adverse Event Injury Summary report: N

CRYO-CELL INTERNATIONAL, INC.

MDR report key: 564855 · Received November 30, 2004

Report

Report Number
MW1034156
Event Type
Injury
Date Received
November 30, 2004
Date of Event
January 1, 2004
Report Date
November 12, 2004
Manufacturer
*
Product Code
KSE
Adverse Event
Yes
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
IL, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

RPTR USED CRYO-CELL TO STORE CORD BLOOD. SINCE 7/2004, RPTR ASKED CYRO-CELL ABOUT THE NEW STATEMENT IN ORDER TO PAY FOR STORAGE FEE WITHOUT ANY RESPONSE. RPTR STARTED TO SUSPECT IF THE CORD BLOOD IS IN GOOD SHAPE AND SECURE. CONTACTED THE CO SEVERAL TIMES WITHOUT SUCCESS. CONTACTED THEM BY PHONE, MAIL, E-MAIL FOR 3 MONTHS. FINALLY, THEY RESPONDED TO PHONE CALLS & E-MAIL IN OCT., SAYING THAT THEY WOULD INVESTIGATE. RPTR WROTE AN E-MAIL & CALLED THEM ONE MONTH LATER (NOV.). THEY STILL COULD NOT TELL RPTR THE SECURITY OF THE HUMAN CELLULAR/TISSUE PRODUCT. RPTR ONLY RECEIVED A LETTER TELLING THEM THAT ALL THE PRODUCTS WILL BE MOVED TO A NEW FACILITY. RPTR IS VERY CONCERNED ABOUT THE SAFETY AND SECURITY. BECAUSE OF THEIR DELAY OF RESPONSE & THEY CAN'T TELL RPTR THE SECURITY OF THE CORD BLOOD, CUSTOMERS' WELFARE IS COMPROMISED AND RPTR FEELS THAT THE CO MIGHT DISCARD THE SPECIMENS WHILE CHARGING RPTR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CRYO-CELL INTERNATIONAL, INC. BLOOD CELL STORAGE KSE * * *

Patients

Seq Age Sex Outcome Treatment
1 27 MO Required Intervention