FDA Adverse Event Malfunction Summary report: N

RESTORE ULTRA

MDR report key: 5635736 · Received May 5, 2016

Report

Report Number
3004209178-2016-08965
Event Type
Malfunction
Date Received
May 5, 2016
Report Date
May 5, 2016
Manufacturer
MEDTRONIC MED REL MEDTRONIC PUERTO RICO
Product Code
LGW
PMA / PMN Number
P840001
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT ID: 37761 LOT# SERIAL# (B)(4), PRODUCT TYPE: RECHARGER. PRODUCT ID: 37752, SERIAL# (B)(4), PRODUCT TYPE: RECHARGER. PRODUCT ID: 37743, SERIAL# (B)(4), PRODUCT TYPE: PROGRAMMER. PATIENT PRODUCT ID: 74001, LOT# N240169, IMPLANTED: (B)(6) 2010, PRODUCT TYPE: ADAPTER. PRODUCT ID: UNKEXT, SERIAL# (B)(4), IMPLANTED: (B)(6) 2000, PRODUCT ID: UNKN-LD, SERIAL# (B)(4), IMPLANTED: (B)(6) 2000, PRODUCT ID: 37761, SERIAL# (B)(4), PRODUCT TYPE: RECHARGER. ANALYSIS DETERMINED THAT THE CONNECTOR WAS BROKEN ON THE DESKTOP CHARGER (S/N (B)(4)).

Additional Manufacturer Narrative · 1

IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE RECHARGER (INSR) WAS NOT CHARGING. THE PIN HAD BROKEN A COUPLE OF WEEKS PRIOR. INDICATION FOR USE INCLUDED RSD CAUSALGIA - COMPLEX REGIONAL PAIN SYNDROME IT WAS FURTHER REPORTED THAT AN OVERDISCHARGE (OD) WAS SUSPECTED. THE PATIENT REITERATED THAT THE RECHARGER WAS NOT CHARGING AND SHE GOT A REPLACEMENT. THE PATIENT THEN HAD TO WAIT FOR AN APPOINTMENT WITH HER PHYSICIAN AND SHE WAS THEN DIRECTED TO CALL THE COMPANY. THE LAST TIME THE PATIENT FELT STIMULATION WAS 2.5 MONTHS AGO, WHICH IS ALSO THE TIME OF THE LAST SUCCESSFUL RECHARGE SESSION. THE PHYSICIAN MODE RECHARGE PROCESS WAS DISCUSSED AND THE PATIENT WAS REDIRECTED TO HER PHYSICIAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
289589 RESTORE ULTRA STIMULATOR, SPINAL-CORD, TOTALLY IMPLANTED FOR PAIN RELIEF LGW MEDTRONIC MED REL MEDTRONIC PUERTO RICO 37712

Patients

Seq Age Sex Outcome Treatment
1 48 YR