FDA Adverse Event Injury Summary report: N

TOTALCARE

MDR report key: 5616234 · Received April 28, 2016

Report

Report Number
3004537773-2016-00005
Event Type
Injury
Date Received
April 28, 2016
Report Date
July 28, 2016
Manufacturer
ABBOTT MEDICAL OPTICS
Product Code
LPN
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

PRODUCT EVALUATION: PRODUCT TESTING WAS NOT PERFORMED AS THE PRODUCT WAS NOT RETURNED FOR INVESTIGATION. MANUFACTURING RECORD: MANUFACTURING RECORDS REVIEW FOR THE REPORTED LOT WAS NOT PERFORMED AS LOT NUMBER OF THE COMPLAINT PRODUCT WAS UNKNOWN. LABELING REVIEW: THE DIRECTIONS FOR USE (DFU) OF RIGID GAS PERMEABLE FAMILY (TOTALCARE) WAS REVIEWED. RELATED INSTRUCTION WAS ADDRESSED AND ADEQUATELY PROVIDES PRECAUTIONS AND WARNINGS FOR THE PROPER USE AND HANDLING OF THE PRODUCT. A HISTORICAL COMPLAINT REVIEW WAS CONDUCTED. RESULTS REVEALED NO PRODUCT DEFICIENCY WAS IDENTIFIED FOR COMPLAINTS OF THE REPORTED ISSUE. ALL PERTINENT INFORMATION AVAILABLE TO ABBOTT MEDICAL OPTICS HAS BEEN SUBMITTED.

Additional Manufacturer Narrative · 1

LOT NUMBER: UNKNOWN, NOT PROVIDED. EXPIRATION DATE: UNKNOWN. (B)(4). DEVICE MANUFACTURE DATE: UNKNOWN. ALL PERTINENT INFORMATION AVAILABLE TO ABBOTT MEDICAL OPTICS HAS BEEN SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED VIA A REPORT RECEIVED FROM (B)(6), THAT A CUSTOMER, WHO DID NOT WISH TO SHARE THEIR PERSONAL CONTACT INFORMATION, REPORTED AN ISSUE WITH AMO TOTAL DAILY CLEANER. THE REPORT TO (B)(6) STATED: "NOTABLY, AS YOU SHOULD SEE FROM DOCUMENTS PROVIDED TO YOU BY AMO, TOTAL CARE DAILY CLEANER'S PH IS 9, WHICH IS QUITE STRONGLY ALKALINE AND EXPLAINS WHY MY HEALTH WAS COMPLETELY DECIMATED BY THIS PRODUCT. I HAVE BEEN CONFIRMED AS HAVING TRIGEMINAL NEUROPATHY (DUE TO TRANSFERENCE OF ENORMOUS PAIN TO THE TRIGEMINAL NERVE WHILE MY EPITHELIAL (FRONT OF MY CORNEA) WAS DISSOLVED), I ALSO HAVE EXTREME ANXIETY, DEPRESSION AND PTSD. LITERALLY, MY LIFE IS RUINED. I'M A PRISONER INDOORS (THE MILDEST BREEZE RESULTS IN AGONY FOR DAYS FOR ME). IT'S A DISASTER. I REALLY DON'T WANT ANYONE ELSE TO EVER SUFFER NEEDLESSLY FROM THIS, ESPECIALLY AS ALL IT TAKES IS FOR THE MANUFACTURER TO VERY INEXPENSIVELY COMPLY WITH ISO 18369-1 WITH REGARD TO LABELING...AND UNDERSTAND THAT REFERRING ON THE OUTSIDE OF A BOX TO RGP LENSES AS SIMPLY GAS PERMEABLE LENSES WHEN MOST LENSES NOWADAYS ARE GAS-PERMEABLE, IN THAT THEY ALLOW OXYGEN TO PASS THROUGH THEM, IT'S A SIMPLE THING."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
269225 TOTALCARE SOLUTIONS LPN ABBOTT MEDICAL OPTICS 07529X UNKNOWN

Patients

Seq Age Sex Outcome Treatment
1 Other| S