FDA Adverse Event Summary report: N

DAKO OMNIS

MDR report key: 5593407 · Received April 20, 2016

Report

Report Number
9610099-2016-00005
Date Received
April 20, 2016
Date of Event
March 22, 2016
Report Date
April 3, 2017
Manufacturer
DAKO DENMARK A/S
Product Code
KPA
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

FINAL FOLLOW-UP INFORMATION: ROOT CAUSE: THE ROOT CAUSE FOR THE STAINING INCONSISTENCY IS INSUFFICIENT PRIMARY ANTIBODY DISPENSED TO THE SLIDE DUE TO A DOUBLE FAILURE: - LIQUID LEVEL DETECTION ABOVE ACTUAL LIQUID SURFACE CAUSED BY FOAM IN VIAL CAUSED BY SHAKING BEFORE LOADING. THE AFFECTED SLIDES ARE THE FIRST TO RECEIVE THIS REAGENT AFTER RE-LOADING OF THE VIAL. - FAILURE OF THE MITIGATION BUILT INTO THE SOFTWARE AS THE ACTUAL LIQUID LEVEL WAS LOWER THAN THE EXPECTED LEVEL. THIS WAS MOST LIKELY CAUSED BY DROPLETS LINING THE INSIDE OF THE VIAL ABOVE THE LIQUID. CORRECTIVE ACTIONS TAKEN AS RESULT OF THE INVESTIGATION: CAPA (B)(4) RAISED TO SOLVE THE INCIDENT. SHORT SUMMARY: THE OMNIS INSTRUMENT SOFTWARE HAS BEEN UPDATED TO INCREASE THE EXISTING SUBMERSION OF THE PROBE INTO THE REAGENT BEFORE ASPIRATION FROM 2 MM TO 8 MM. THUS, THE TIP GOES 6 MM FURTHER INTO THE LIQUID BEFORE STARTING TO ASPIRATE. IN THE DAKO OMNIS LARGE VIAL USED IN BOTH THESE INCIDENTS, THE 6 MM CORRESPONDS TO A VOLUME OF APPROXIMATELY 2.5 ML, WHICH IS TOO LARGE A VOLUME TO GET CAUGHT AS DROPLETS ON THE INSIDE OF THE VIAL. THIS CHANGE HAS BEEN CONFIRMED IN A VERIFICATION TEST TO MITIGATE THE RISK OF THE INCIDENT. THE UPDATED SOFTWARE WAS RELEASED ON 18-NOV-2016. THE OMNIS INSTRUMENT SOFTWARE VERSION 2.1.1 CONTAINING THIS CHANGE HAS BEEN IMPLEMENTED AT (B)(6) ON 18-JAN-2017, AND IT WILL BE MONITORED AS PART OF CAPA (B)(4) THAT NO FURTHER INCIDENTS OF THIS TYPE OCCUR.

Description of Event or Problem · 1

CALGARY LAB SERVICES, (B)(4), COMPLAINED OF FALSE NEGATIVE STAINING WITH AN ANTIBODY AGAINST ALPHA THALASSEMIA X-LINKED INTELLECTUAL DISABILITY (ATR-X) SYNDROME ON THE DAKO OMNIS INSTRUMENT. THE ANTIBODY MANUFACTURER IS UNKNOWN AT THIS TIME. TWO IDENTICAL CONTROL SLIDES WERE RUN, ONE HAD POSITIVE STAINING AND THE OTHER ONE HAD NEGATIVE STAINING. THE SLIDES WERE RUN ON THE SAME INSTRUMENTS USING THE SAME REAGENTS. DAKO IS IN THE PROCESS OF OBTAINING THE INSTRUMENT LOG FILES FROM THE CUSTOMER IN ORDER TO DETERMINE AND INVESTIGATE THE ROOT CAUSE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
247264 DAKO OMNIS DAKO OMNIS KPA DAKO DENMARK A/S GI100

Patients

Seq Age Sex Outcome Treatment
1 Other