FDA Adverse Event Malfunction Summary report: N

COAGUCHEK ® XS SYSTEM

MDR report key: 5567196 · Received April 11, 2016

Report

Report Number
1823260-2016-00422
Event Type
Malfunction
Date Received
April 11, 2016
Date of Event
March 24, 2016
Report Date
June 2, 2016
Manufacturer
ROCHE DIAGNOSTICS
Product Code
GJS
PMA / PMN Number
K062925
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER RETURNED THE SUSPECT STRIPS AND THE METER. THE RETURNED METER AND STRIPS WERE TESTED IN COMPARISON TO A RETENTION METER AND MASTERLOT STRIPS. ALL OF THE INR VALUES WERE WITHIN THE SPECIFIED MAXIMUM DIFFERENCE BETWEEN MEASUREMENTS. THERE WERE NO ERROR MESSAGES THAT OCCURRED. THE COMPLAINT HAS NOT BEEN SUBSTANTIATED.

Description of Event or Problem · 1

THE CUSTOMER STATED THAT HIS METER IS READING HIGHER THAN A DOCTOR'S COAGUCHEK METER (SERIAL NUMBER UNKNOWN). THE CUSTOMER DOES NOT HAVE ANY OTHER INFORMATION REGARDING THE DOCTOR'S METER OR THE STRIPS FROM THAT DEVICE. HE STATED THAT HE OBTAINED A READING OF 2.8 INR ON HIS COAGUCHEK XS PLUS METER (SERIAL NUMBER (B)(4)) AND A READING OF 2.0 INR ON THE DOCTOR'S METER. A NEW FINGERSTICK ON A NEW FINGER WAS USED FOR EACH TEST. HE REPORTED THAT THE TESTS WERE MINUTES APART. HE STATED HIS COUMADIN DOSE WAS NOT CHANGED BECAUSE OF THE READINGS. THE CUSTOMER'S THERAPEUTIC RANGE IS 2.0-3.0 INR. THE CUSTOMER IS NOT ON HEPARIN OF ANY DIRECT THROMBIN INHIBITORS. HE DOES NOT HAVE ANY ANTIPHOSPHOLIPID ANTIBODIES. THE CUSTOMER WAS FEELING OKAY AT THE TIME HE CALLED. THERE WAS NO ADVERSE EVENT. THE SUSPECT PRODUCT WAS REQUESTED TO BE RETURNED AND THE REPLACEMENT PRODUCT WAS SENT. THE RELEVANT RETENTION TEST STRIPS (LOT 233433) WERE TESTED IN COMPARISON WITH THE CURRENT MASTER LOT COAGUCHEK XS PT TEST STRIP (LOT 230734-80). THERE WERE NO ERROR MESSAGES THAT OCCURRED. THE RETENTION SAMPLES WERE ACCEPTABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
222324 COAGUCHEK ® XS SYSTEM PROTHROMBIN TIME TEST STRIPS GJS ROCHE DIAGNOSTICS NA 23343321

Patients

Seq Age Sex Outcome Treatment
1 67 YR