FDA Adverse Event Malfunction Summary report: N

COAGUCHEK ® XS SYSTEM

MDR report key: 5545396 · Received April 4, 2016

Report

Report Number
1823260-2016-00407
Event Type
Malfunction
Date Received
April 4, 2016
Date of Event
March 11, 2016
Report Date
June 3, 2016
Manufacturer
ROCHE DIAGNOSTICS
Product Code
GJS
PMA / PMN Number
K062925
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER RETURNED THE SUSPECT STRIPS AND THE METER. THE TEST STRIPS AND VIAL SHOWED NO DEFECTS. THE METER APPEARED UNDAMAGED AND CLEAN ON THE OUTSIDE. THE RETURNED TEST STRIPS WERE MEASURED WITH THE RETURNED METER IN COMPARISON WITH RELEVANT RETENTION TEST STRIPS (LOT 233343-10) AND THE CURRENT MASTER LOT COAGUCHEK XS PT TEST STRIP (LOT 230734-80). THE MAXIMUM DIFFERENCE BETWEEN MEASUREMENTS WITH THE SAME BLOOD SAMPLE WAS 0.1 INR. THE RETURNED CUSTOMER MATERIAL AND RETENTION MATERIAL COMPLIES WITH THE SPECIFICATION. THE COMPLAINT HAS NOT BEEN SUBSTANTIATED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT A RESULT OF 3.5 INR WAS OBTAINED AT 11:00 AM ON THE COAGUCHEK XS PLUS METER (SERIAL NUMBER UNKNOWN) USING CAPILLARY BLOOD AT THE MEDICAL OFFICE. AT 12:50 PM A RESULT OF 1.5 INR WAS OBTAINED ON THE CUSTOMER'S COAGUCHEK XS METER (SERIAL NUMBER (B)(4)) USING CAPILLARY BLOOD. THE CUSTOMER STATED THE RESULTS WERE PROVIDED TO THE PHYSICIAN. THE CUSTOMER STATED THAT THE RESULTS FROM THE COAGUCHEK XS PLUS AT THE MEDICAL OFFICE WAS THE RESULT THAT WAS BELIEVED TO BE CORRECT. THERE WAS NO ADJUSTMENT TO THE CUSTOMER'S MEDICATION BASED ON EITHER RESULT. IT WAS REPORTED THAT THE PATIENT'S THERAPEUTIC RANGE IS 2.0-2.5 INR. IT WAS STATED THAT HEPARIN WAS NOT INJECTED. THERE WAS NO ADVERSE EVENT. THERE WAS NO OTHER INFORMATION PROVIDED. THE SUSPECT DEVICE WAS REQUESTED TO BE RETURNED AND THE REPLACEMENT PRODUCT WAS SENT. THE RELEVANT RETENTION TEST STRIPS (LOT 233343-10) WERE TESTED IN COMPARISON WITH THE CURRENT MASTER LOT COAGUCHEK XS PT TEST STRIP (LOT 230 734 80). THERE WERE NO ERROR MESSAGES OCCURRED. THE RETENTION MATERIAL PERFORMED AS SPECIFIED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
201794 COAGUCHEK ® XS SYSTEM PROTHROMBIN TIME TEST STRIPS GJS ROCHE DIAGNOSTICS NA 233343-12

Patients

Seq Age Sex Outcome Treatment
1