FDA Adverse Event Malfunction Summary report: N

THE M3810A PHILIPS TELEMONITORING SYSTEM WITH EDEVICE BRIDGED130

MDR report key: 5536454 · Received March 30, 2016

Report

Report Number
1125873-2016-00023
Event Type
Malfunction
Date Received
March 30, 2016
Date of Event
February 29, 2016
Report Date
July 22, 2016
Manufacturer
PHILIPS VISICU
Product Code
DRG
PMA / PMN Number
K103214
Removal / Correction Number
1125873-05-13-16-012-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THERE WAS NO PATIENT INVOLVED IN THIS ISSUE. PHOTOGRAPH CONFIRMED THE ISSUE. INVESTIGATION IS UNDERWAY AND CAUSE AND CORRECTION WILL BE DETERMINED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED TO PROVIDE AN UPDATE.

Additional Manufacturer Narrative · 1

UPON REVIEW OF THE HISTORY OF THE LABEL, IT WAS DETERMINED THAT THE MEASUREMENT INTERVAL PRINTED ON THE LABEL APPLIED BY PHILIPS' SUPPLIER HAS BEEN INCORRECT SINCE THE LABEL'S ORIGINATION MORE THAN 10 YEARS AGO. FURTHER, PHILIPS INVESTIGATED THE LARGE AND SMALL BP CUFF LABELS AND DETERMINED THOSE WERE ALSO INCORRECT. A CORRECTION WAS MADE TO PRODUCT IN INVENTORY AND CHANGES WERE MADE TO THE LABEL TO CORRECT.

Description of Event or Problem · 1

CUSTOMER IDENTIFIED A PROBLEM WITH LABELING ON A BLOOD PRESSURE CUFF THAT (B)(4) SUPPLIED TO THE CUSTOMER. THE LABEL STATED THE MEASUREMENT WAS 19-31 CM. THE SIZE PRINTED ON THE CUFF STATES 24-36 CM. THE CUSTOMER CALLED FOR CLARIFICATION. THERE WAS NO PATIENT INVOLVED IN THIS ISSUE.

Description of Event or Problem · 1

THIS SUPPLEMENTAL REPORT IS SUBMITTED FOR ADDITIONAL INFORMATION AVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
191672 THE M3810A PHILIPS TELEMONITORING SYSTEM WITH EDEVICE BRIDGED130 PHYSIOLOGICAL TRANSMITTER AND RECEIVER DRG PHILIPS VISICU M3815-80009

Patients

Seq Age Sex Outcome Treatment
1