Description of Event or Problem · 1
MY HEALTH CARE PROVIDER USES EPIC SOFTWARE TO SEND PRESCRIPTIONS TO THE PHARMACY. THE PROVIDER SUBMITTED 9 VIALS OF NOVALOG FOR 90 DAYS, BUT WHAT WAS RECEIVED AT THE PHARMACY WAS 6 VIALS OF HUMALOG FOR 60 DAYS. I HAVE HAD THIS OCCUR TWICE IN THE PAST 18 MONTHS WITH A DIFFERENT HEALTH CARE PROVIDER AND DIFFERENT PHARMACY. SOMETHING IS WRONG WITH THE FILE ONCE IT LEAVES THROUGH EPIC SOFTWARE'S EHR GATEWAY AND IS RECEIVED BY THE PHARMACIES. I WOULD HAVE RECEIVED THE WRONG INSULIN AND WOULD NOT HAVE HAD ENOUGH INSULIN FOR THE 90 DAYS THAT IS REQUIRED BY MY HEALTH INSURANCE. I BELIEVE EPIC SOFTWARE IS REGULATED AS A MEDICAL DEVICE BECAUSE IT PROVIDES DROP DOWNS FOR MEDICATIONS AND THEIR USES. IF NOT IT SHOULD BE REGULATED THE SAME AS OTHER MEDICAL DEVICE SOFTWARE. I DID NOT PICK UP THE PRESCRIPTION. I HAD THE DOCTOR SEND IT AGAIN TO THIRD PHARMACY. I HAVE NOT ATTEMPTED TO FILL YET.