FDA Adverse Event Malfunction Summary report: N

BOM 7MM EXTENDED LENGTH ENDOSCOPE

MDR report key: 5528717 · Received March 28, 2016

Report

Report Number
2242352-2016-00290
Event Type
Malfunction
Date Received
March 28, 2016
Report Date
February 29, 2016
Manufacturer
MAQUET CV
Product Code
GCJ
PMA / PMN Number
K014250
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KY, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THIS IS A REUSABLE OEM DEVICE; THEREFORE, A LOT HISTORY REVIEW IS NOT APPLICABLE. BASED ON THE SERIAL NUMBER PROVIDED AND A REVIEW OF THE SALES HISTORY TO THE ACCOUNT, THE DEVICE WAS SOLD TO THE ACCOUNT PRIOR TO 2009. A REVIEW OF THE CERTIFICATE OF CONFORMITY (C OF C) IS NOT APPLICABLE BECAUSE THIS EVENT OCCURRED WELL PAST THE SPECIFIED DEVICE LIFETIME RELIABILITY UNDER A 1-YEAR WARRANTY; 48 USES AT AVERAGE VOLUME AND 105 USES AT HIGH VOLUME.

Additional Manufacturer Narrative · 1

(B)(4). THE DEVICE HAS NOT YET BEEN RETURNED TO MAQUET CARDIAC SURGERY FOR EVALUATION. WE ARE FOLLOWING UP WITH THE CUSTOMER FOR THE RETURN OF THE DEVICE. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED. (B)(4).

Description of Event or Problem · 1

THE HOSPITAL REPORTED THAT BOM 7MM EXTENDED LENGTH ENDOSCOPE WAS CAPTURING STRANGE IMAGES. POSSIBLY, HAD BEEN DROPPED. ONLINE IFU INSTRUCTIONS WERE GIVEN OVER THE PHONE. THE SCOPE SERIAL NUMBER IS (B)(4) AND THE WARRANTY HAS EXPIRED. THE CUSTOMER CALLED SEEKING OUR ONLINE IFU FOR THE VH-1111, SPECIFICALLY RESEARCHING CLEANING METHODS. I WALKED HER THROUGH OUR WEBSITE. WHILE WE WERE ON THE PHONE TOGETHER, SHE TOLD ME WHAT WAS GOING ON. THEIR SCOPE [S/N (B)(4) LONG OUT OF WARRANTY] WAS CAPTURING STRANGE IMAGES. SHE SAID IT MAY HAVE BEEN DROPPED.

Description of Event or Problem · 1

(B)(4). THE HOSPITAL REPORTED THAT BOM 7MM EXTENDED LENGTH ENDOSCOPE WAS CAPTURING STRANGE IMAGES. POSSIBLY, HAD BEEN DROPPED. ONLINE IFU INSTRUCTIONS WERE GIVEN OVER THE PHONE. THE SCOPE SERIAL NUMBER IS (B)(4) AND THE WARRANTY HAS EXPIRED. (B)(4). THE CUSTOMER CALLED SEEKING OUR ONLINE IFU FOR THE VH-1111, SPECIFICALLY RESEARCHING CLEANING METHODS. I WALKED HER THROUGH OUR WEBSITE. WHILE WE WERE ON THE PHONE TOGETHER, SHE TOLD ME WHAT WAS GOING ON. THEIR SCOPE [S/N (B)(4) LONG OUT OF WARRANTY] WAS CAPTURING STRANGE IMAGES. SHE SAID IT MAY HAVE BEEN DROPPED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
184335 BOM 7MM EXTENDED LENGTH ENDOSCOPE LAPAROSCOPE, GENERAL & PLASTIC SURGERY GCJ MAQUET CV

Patients

Seq Age Sex Outcome Treatment
1