BOM 7MM EXTENDED LENGTH ENDOSCOPE
Report
- Report Number
- 2242352-2016-00290
- Event Type
- Malfunction
- Date Received
- March 28, 2016
- Report Date
- February 29, 2016
- Manufacturer
- MAQUET CV
- Product Code
- GCJ
- PMA / PMN Number
- K014250
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- KY, US
- Reporter Occupation
- BIOMEDICAL ENGINEER
Narratives
(B)(4). THIS IS A REUSABLE OEM DEVICE; THEREFORE, A LOT HISTORY REVIEW IS NOT APPLICABLE. BASED ON THE SERIAL NUMBER PROVIDED AND A REVIEW OF THE SALES HISTORY TO THE ACCOUNT, THE DEVICE WAS SOLD TO THE ACCOUNT PRIOR TO 2009. A REVIEW OF THE CERTIFICATE OF CONFORMITY (C OF C) IS NOT APPLICABLE BECAUSE THIS EVENT OCCURRED WELL PAST THE SPECIFIED DEVICE LIFETIME RELIABILITY UNDER A 1-YEAR WARRANTY; 48 USES AT AVERAGE VOLUME AND 105 USES AT HIGH VOLUME.
(B)(4). THE DEVICE HAS NOT YET BEEN RETURNED TO MAQUET CARDIAC SURGERY FOR EVALUATION. WE ARE FOLLOWING UP WITH THE CUSTOMER FOR THE RETURN OF THE DEVICE. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED. (B)(4).
THE HOSPITAL REPORTED THAT BOM 7MM EXTENDED LENGTH ENDOSCOPE WAS CAPTURING STRANGE IMAGES. POSSIBLY, HAD BEEN DROPPED. ONLINE IFU INSTRUCTIONS WERE GIVEN OVER THE PHONE. THE SCOPE SERIAL NUMBER IS (B)(4) AND THE WARRANTY HAS EXPIRED. THE CUSTOMER CALLED SEEKING OUR ONLINE IFU FOR THE VH-1111, SPECIFICALLY RESEARCHING CLEANING METHODS. I WALKED HER THROUGH OUR WEBSITE. WHILE WE WERE ON THE PHONE TOGETHER, SHE TOLD ME WHAT WAS GOING ON. THEIR SCOPE [S/N (B)(4) LONG OUT OF WARRANTY] WAS CAPTURING STRANGE IMAGES. SHE SAID IT MAY HAVE BEEN DROPPED.
(B)(4). THE HOSPITAL REPORTED THAT BOM 7MM EXTENDED LENGTH ENDOSCOPE WAS CAPTURING STRANGE IMAGES. POSSIBLY, HAD BEEN DROPPED. ONLINE IFU INSTRUCTIONS WERE GIVEN OVER THE PHONE. THE SCOPE SERIAL NUMBER IS (B)(4) AND THE WARRANTY HAS EXPIRED. (B)(4). THE CUSTOMER CALLED SEEKING OUR ONLINE IFU FOR THE VH-1111, SPECIFICALLY RESEARCHING CLEANING METHODS. I WALKED HER THROUGH OUR WEBSITE. WHILE WE WERE ON THE PHONE TOGETHER, SHE TOLD ME WHAT WAS GOING ON. THEIR SCOPE [S/N (B)(4) LONG OUT OF WARRANTY] WAS CAPTURING STRANGE IMAGES. SHE SAID IT MAY HAVE BEEN DROPPED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 184335 | BOM 7MM EXTENDED LENGTH ENDOSCOPE | LAPAROSCOPE, GENERAL & PLASTIC SURGERY | GCJ | MAQUET CV |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |