FDA Adverse Event Other Summary report: N

COULTER GEN S SYSTEM WITH SOFTWARE V4A.5

MDR report key: 552190 · Received April 21, 2004

Report

Report Number
1061932-2004-00005
Event Type
Other
Date Received
April 21, 2004
Date of Event
March 24, 2004
Report Date
April 21, 2004
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

ACCORDING TO THE CUSTOMER, THE GENS INSTRUMENT PRINTED OUT THE INCORRECT PT LAST NAME WITH PT RESULTS. THE INCORRECT PT LAST NAME WAS PRINTED OUT WITH THE CORRECT SAMPLE ID AND PT ID. - THE CUSTOMER DISCOVERED THE MISIDENTIFIED LAST NAME WHEN THE INSTRUMENT PRINTOUT DID NOT MATCH THE LAST NAME ON THE LAB INFO SYSTEM (LIS) COMPUTER. - ALL PT DEMOGRAPHICS MATCHED EXCEPT FOR THE PT'S LAST NAME. THE CUSTOMER'S LAB LIS INTERFANCE USES THE SAMPLE ID AS THE PRIMARY PT IDENTIFIER. NO ERRONEOUS RESULTS WERE REPORTED OUT OF THE LAB. BASED ON THE AVAILABLE INFO REGARDING THIS PT, TREATMENT WAS NOT AFFECTED BY THE MISMATCH.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER GEN S SYSTEM WITH SOFTWARE V4A.5 AUTOMATED CELL COUNTER GKZ BECKMAN COULTER, INC. GEN S NA

Patients

Seq Age Sex Outcome Treatment
1 * Other