FDA Adverse Event Other Summary report: N

COULTER GEN.S SYSTEM WITH SOFTWARE V4A.5

MDR report key: 551796 · Received March 30, 2004

Report

Report Number
1061932-2004-00004
Event Type
Other
Date Received
March 30, 2004
Date of Event
February 29, 2004
Report Date
March 30, 2004
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKL
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

ACCORDING TO CUSTOMER, THE GEN.S INSTRUMENT PRINTED OUT THE INCORRECT PT DEMOGRAPHICS WITH PT RESULTS. THE INCORRECT DEMOGRAPHICS WERE PRINTED OUT WITH THE CORRECT SAMPLE ID. AT 6:37 AM, A BLOOD SAMPLE WAS COLLECTED FROM PT A. AT 7:01 AM, A BLOOD SAMPLE WAS COLLECTED FROM AN (OUT) PATIENT B. AT 7:15 AM, THE BLOOD SAMPLE FROM PATIENT A WAS ANALYZED ON THE GEN.S. THE PRINTOUT LISTED THE SAMPLE ID FROM PT A WITH THE CORRECT RESULTS, BUT WITH DEMOGRAPHICS FROM PT B. THE CUSTOMER DETERMINED THAT AN ERROR OCCURRED BASED ON THE KNOWLEDGE THAT THE OUTPATIENT BLOOD SAMPLE HAD NOT ARRIVED IN THE LAB WHEN THE SAMPLE FROM PT A WAS ANALYZED. THE CUSTOMER'S LAB LIS INTERFACE USES THE SAMPLE ID AS THE PRIMARY PT IDENTIFIER. NO ERRONEOUS RESULTS WERE REPORTED OUT OF THE LAB. ACCORDING TO THE CUSTOMER, THE ERRONEOUS RESULT DID NOT AFFECT PT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER GEN.S SYSTEM WITH SOFTWARE V4A.5 AUTOMATED CELL COUNTER GKL BECKMAN COULTER, INC. GEN.S NA

Patients

Seq Age Sex Outcome Treatment
1 * Other