FDA Adverse Event Malfunction Summary report: N

MEDRAD VERIS MR VITAL SIGNS MONITOR

MDR report key: 5508964 · Received March 17, 2016

Report

Report Number
2520313-2016-00016
Event Type
Malfunction
Date Received
March 17, 2016
Date of Event
February 22, 2016
Report Date
February 22, 2016
Manufacturer
BAYER MEDICAL CARE
Product Code
MWI
PMA / PMN Number
K042569
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

BAYER SERVICE RESPONDED TO THE SITE AND REPLACED THE SYSTEM BATTERIES, CHARGER CARD, AND PCB MAIN BOARD. THIS RETURNED THE SYSTEM TO NORMAL OPERATION. THE MAIN PCB BOARD WAS REQUESTED TO BE RETURNED TO BAYER PRODUCT ANALYSIS FOR EVALUATION. THE RETURNING PART WAS LOST IN TRANSIT VIA DHL. DHL IS UNABLE TO PROVIDE THE LOCATION OF THIS ITEM; THEREFORE WE ARE UNABLE TO PROVIDE ANY FURTHER INFORMATION.

Additional Manufacturer Narrative · 1

BAYER SERVICE RESPONDED TO THE SITE AND REPLACED THE SYSTEM BATTERIES, CHARGER CARD, AND PCB MAIN BOARD. THIS RETURNED THE SYSTEM TO NORMAL OPERATION. QUALITY ASSURANCE PRODUCT ANALYSIS IS WAITING ON THE RETURN OF THE AFFECTED PARTS FOR EVALUATION. ONCE OUR INVESTIGATION IS COMPLETED, A FOLLOW-UP REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

A BAYER REPRESENTATIVE REPORTED THE FOLLOWING: THE CUSTOMER REPORTED THAT THE VERIS MONITOR POWERED OFF DURING USE. THERE WAS NO ADVERSE EVENT OR PATIENT INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
165477 MEDRAD VERIS MR VITAL SIGNS MONITOR MONITOR, PHYSIOLOGICAL PATIENT MWI BAYER MEDICAL CARE 3011994W

Patients

Seq Age Sex Outcome Treatment
1