FDA Adverse Event Malfunction Summary report: N

SYSMEX

MDR report key: 5506789 · Received March 15, 2016

Report

Report Number
MW5060931
Event Type
Malfunction
Date Received
March 15, 2016
Report Date
February 15, 2016
Manufacturer
SYSMEX AMERICA, INC.
Product Code
GKZ
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
NY, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Description of Event or Problem · 1

ON THE SYSMEX XS HEMATOLOGY ANALYZER, DURING NORMAL OPERATION IN MANUAL MODE, IF THE OPERATOR DOES NOT INPUT A SPECIMEN IDENTIFICATION NUMBER, THE SOFTWARE AUTOMATICALLY ASSIGNS THE NEXT SEQUENTIAL SPECIMEN ID NUMBER. THE NEXT SPECIMEN ID NUMBER BELONGS TO A DIFFERENT SPECIMEN AND PATIENT. FOUR INCIDENTS OF INCORRECT PATIENT RESULTS BEING FILLED IN THE WRONG RECORDS WERE TRACED, DURING ROOT CAUSE INVESTIGATIONS, TO THIS SOFTWARE DESIGN FLAW. FIRST EVENT OCCURRED IN (B)(6) 2015.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
156633 SYSMEX HEMATOLOLGY ANALYZER GKZ SYSMEX AMERICA, INC. XS-1000

Patients

Seq Age Sex Outcome Treatment
1 Other