ECARECOORDINATOR
Report
- Report Number
- 1125873-2016-00015
- Event Type
- Malfunction
- Date Received
- March 16, 2016
- Date of Event
- February 16, 2016
- Report Date
- April 12, 2016
- Manufacturer
- PHILIPS VISICU
- Product Code
- DRG
- PMA / PMN Number
- K141706
- Removal / Correction Number
- 1125873-04-01-2016-009-C
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MI, US
- Reporter Occupation
- NURSE
Narratives
IT IS NOTED THAT THIS ADVERSE EVENT REPORT WAS SPLIT FROM MDR 1125873-2016-0002 AS IT WAS IDENTIFIED THAT THERE WERE TWO OCCURENCES OF THE SAME DEFECT. THE EVENT THAT IS ADDRESSED IN THIS ADVERSE EVENT REPORT OCCURRED ON (B)(6) 2016 AND THE MEASUREMENTS WERE BLOOD PRESSURE AND SPO2. ENGINEERING INVESTIGATED THIS ISSUE THROUGH CODE REVIEW AND PATIENT DATA; AND DETERMINED THAT IT IS ASSOCIATED WITH A SOFTWARE DEFECT. WHEN THE SOFTWARE DEFECT OCCURS, THE PATIENT'S SUBMITTED MEASUREMENTS ARE NOT POPULATED IN THE PATIENT'S DATA TABLE. THE CLINICIAN IS UNABLE TO VIEW THE PATIENT'S MEASUREMENTS IN THE ECARECOORDINATOR CLINICAL USER INTERFACE. THE CLINICIAN WILL NOT RECEIVE ANY FLAGS TO INDICATE THAT THE MEASUREMENTS WERE NOT PROCESS CORRECTLY, AND INTERVENTION RULES WILL NOT BE PROPERLY APPLIED. ENGINEERING CONTINUES TO INVESTIGATE AND DEVELOP A CORRECTION TO THIS ISSUE. A SUPPLEMENTAL REPORT WILL BE SUBMITTED.
THIS REPORT IS BEING SUBMITTED TO DOCUMENT ADDITIONAL INFORMATION.
CUSTOMER REPORTED THAT THEY WERE UNABLE TO VIEW THE PATIENT'S MEASUREMENTS IN THE CLINICAL USER INTERFACE OF THE DEVICE FOR (B)(6) 2016. HOWEVER, THE CUSTOMER COULD VIEW THE PATIENTS MEASUREMENTS WITH A BACK END TOOL. THE CUSTOMER DID NOT REPORT ANY CONSEQUENCES TO THE PATIENT.
THIS REPORT IS BEING SUBMITTED TO DOCUMENT ADDITIONAL INFORMATION. CONTAINS INFORMATION REGARDING THE CORRECTIVE ACTION. A CORRECTION TO THE SOFTWARE DEFECT HAS BEEN DEVELOPED AND WILL BE IMPLEMENTED WITH CUSTOMERS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 159311 | ECARECOORDINATOR | ECARECOORDINATOR | DRG | PHILIPS VISICU | 45356456091 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 82 YR |