TRUBALANCE
Report
- Report Number
- 1052693-2016-00508
- Event Type
- Malfunction
- Date Received
- March 15, 2016
- Date of Event
- February 22, 2016
- Report Date
- May 31, 2016
- Manufacturer
- NIPRO DIAGNOSTICS, INC.
- Product Code
- NBW
- PMA / PMN Number
- K090495
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OK
- Reporter Occupation
- OTHER
Narratives
(B)(4). INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECT FOUND ON RETURNED METER. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION:STRIP ISSUE, USER IS TESTING WITH EXPIRED TEST STRIPS. CORRECTION OF SERIAL #: METER SERIAL # (B)(4).
(MANUFACTURER NARRATIVE = T, CORRECTED DATA = F) (B)(4). INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECT FOUND ON RETURNED METER. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION:STRIP ISSUE, USER IS TESTING WITH EXPIRED TEST STRIPS.
CUSTOMER IS COMPLAIN THAT GOT A 'HI' ON HIS METER READING. CUSTOMER STATES THAT FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. THE CUSTOMER'S EXPECTED BLOOD RESULT IS 150-170MG/DL FASTING. VERIFIED THE STRIPS EXPIRED 2/19/2012. REVIEWED METER MEMORY: (B)(6). MEMORY CONCERNS:WITH HI. THE CUSTOMER DID NOT REMEMBER WHEN THE STRIPS WERE OPENED, AND STRIPS EXPIRATION DATE (2/19/2012), STRIPS ARE EXPIRED.
CUSTOMER IS COMPLAIN THAT GOT A 'HI' ON HIS METER READING. CUSTOMER STATES THAT FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. THE CUSTOMER'S EXPECTED BLOOD RESULT IS 150-170MG/DL FASTING. VERIFIED THE STRIPS EXPIRED 2/19/2012. REVIEWED METER MEMORY (B)(6). MEMORY CONCERNS:WITH HI. THE CUSTOMER DID NOT REMEMBER WHEN THE STRIPS WERE OPENED, AND STRIPS EXPIRATION DATE (2/19/2012), STRIPS ARE EXPIRED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 157252 | TRUBALANCE | BLOOD GLUCOSE SYSTEM | NBW | NIPRO DIAGNOSTICS, INC. | TRUBALANCE | BL3305 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 0 YR |