FDA Adverse Event Malfunction Summary report: N

T:SLIM G4 SYSTEM

MDR report key: 5496987 · Received March 14, 2016

Report

Report Number
3004753838-2016-36537
Event Type
Malfunction
Date Received
March 14, 2016
Date of Event
February 12, 2016
Report Date
March 6, 2016
Manufacturer
DEXCOM, INC.
Product Code
OYC
UDI-DI
00386270000019
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM ON (B)(6) 2016, TO REPORT A MISSING SENSOR WIRE THAT OCCURRED ON (B)(6) 2016.

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM ON (B)(6) 2016, TO REPORT A MISSING SENSOR WIRE THAT OCCURRED ON (B)(6) 2016. THE SENSOR INSERTION WAS AT THE ABDOMEN ON THE (B)(6) 2016. THERE WAS NO REPORT ANY INJURY OR MEDICAL INTERVENTION. NO ADDITIONAL EVEN OR PATIENT INFORMATION IS AVAILABLE.

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM ON (B)(6) 2016, TO REPORT A MISSING SENSOR WIRE THAT OCCURRED ON (B)(6) 2016.

Description of Event or Problem · 1

THE SENSOR WAS RETURNED FOR EVALUATION. A VISUAL INSPECTION WAS PERFORMED AND THE SENSOR WIRE WAS MISSING FROM THE SENSOR POD AND SEAL CARRIER. THE REPORTED EVENT OF A MISSING SENSOR WIRE WAS CONFIRMED. A ROOT CAUSE COULD NOT BE DETERMINED. HOWEVER IT IS NOT KNOW WHETHER THE RETURNED ITEM (LOT# 5202987, SERIAL# (B)(4)) IS REPORTED ITEM AT FAULT OF THE CUSTOMERS INITIAL REPORTED COMPLAINT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
154289 T:SLIM G4 SYSTEM OYC OYC DEXCOM, INC. 9500-27 NI 00386270000019

Patients

Seq Age Sex Outcome Treatment
1 24 YR