FDA Adverse Event Malfunction Summary report: N

TRUERESULT

MDR report key: 5445252 · Received February 18, 2016

Report

Report Number
1052693-2016-00306
Event Type
Malfunction
Date Received
February 18, 2016
Date of Event
January 26, 2016
Report Date
February 18, 2016
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AL
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT DOES NOT RETURNED FOR EVALUATION YET. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: USER'S TEST STRIP HAD A POOR STORAGE.

Description of Event or Problem · 1

CUSTOMER COMPLAINS OF LOW RESULTS. CUSTOMER STATES THAT HE FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. THE CUSTOMER'S EXPECTED BLOOD RESULT IS 120-160MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 10/21/2018. CUSTOMER CONFIRMS THE STRIPS HAVE BEEN STORED IN THE KITCHEN AND WERE FIRST OPENED (B)(6) 2015. CUSTOMER PERFORMED A BACK TO BACK BLOOD TEST AND OBTAINED 65MG/DL AND 69MG/DL FASTING. REVIEWED METER MEMORY 78MG/DL, (B)(6) 2016 04:33:00 PM, FASTING:YES. 65MG/DL, (B)(6) 2016 02:59:00 PM, FASTING:YES. 58MG/DL, (B)(6) 2016 11:00:00 AM, FASTING:YES. 150MG/DL, (B)(6) 2016 04:04:00 PM, FASTING:YES. 138MG/DL, (B)(6) 2016 12:44:00 PM, FASTING:YES. MEMORY CONCERNS:78,65,58MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
100370 TRUERESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PS2542

Patients

Seq Age Sex Outcome Treatment
1 0 YR